Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource 
          
        Chapter 10 – Servant Leadership  
          
                          Questions for Study 
           
        1.  Be able to summarize the ideas of Robert Greenleaf and the historical basis of servant 
          leadership. What are the unique, underlying values of his perspective?  
         
        Greenleaf believed in leadership through communication to accomplish a goal within a group. 
        Also, leadership is focused on the followers as first priority. It values community, 
        interdependence, respect, trust, and individual growth. 
         
        2.  How can a person be a leader and a servant at the same time? 
         
        By serving and attending to the followers needs first. The leader is fuly engaged and focused on 
        serving their followers in order to reach a goal or achieve maximum productivity and reach 
        higher standards/expectations. 
         
        3.  In what ways is servant leadership like a trait? 
         
        Some researchers regard servant leadership as a combination of traits that a leader must have to 
        be considered a servant leader. In this way, servant leadership is one mass traits with numerous 
        characteristic components.  
         
        4. How does a person become altruistic? Is this an inborn trait or a learned behavior?  
         
         
         
        5. Distinguish between the following terms: Leadership principles, leadership philosophies, 
        leadership approaches, leadership models, and leadership theories.  
         
        Leadership principles are just a set of guidelines that are general. An approach is a consensus of 
        principles. A theory has strong heuristic and practical value. Philosophies are untested ideas, or 
        ideas with a lack of evidence. Models are a process or consistent result of a tested theory that can 
        be generally applied. 
         
        6.  How are servant leaders different from other types of leaders?  
         
        Servant leaders put followers first and make them their main focus. 
         
        7.  What are the three antecedent conditions for servant leadership in the Liden et al. (2008) 
          model? What other conditions might you add to the list?  
         
        Context and culture, leader attributes, and follower receptivity. I might add experience to the list. 
         
           
         
         
        Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource 
        8.  What are the five servant leader behaviors in the Liden et al. (2008) model?  
         
        Conceptualizing, emotional healing, putting followers first, helping followers grown and succeed, 
        behaving ethically, empowering, and creating value for the community. 
         
        9.  How might contingency theory (a leader-match theory) explain follower receptivity in the 
          servant leadership model?  
         
        Not all followers want or may be receptive to a servant leader. They must be matched with the 
        correct leader to be successful. 
         
        10. Explain how servant leader behaviors can create a ripple effect in followers.  
         
        Each behavior contributes to the entire leadership experience and plays a key role in the leader 
        and follower interactions. How the leader beaves with the followers translates to their attitude 
        about their tasks and their overall productivity. 
         
        11. How is awareness in the servant leadership approach different from emotional intelligence, or 
          self-awareness in the psychodynamic approach?  Can you identify a person who exemplifies 
          this component of the model? 
         
        Awareness refers to oneself. One’s own behaviors and actions as they relate to or affect others is 
        how it is defined in servant leadership. Emotional intelligence and self-awareness refer to 
        relatability and identifying one’s own behaviors. Awareness in the servant approach is a 
        combination of both. 
         
        12. How does servant leadership fit with the influence component of leadership? 
         
        This is the embodiment of influence. As the leader serves their followers through communication, 
        interaction, and prioritizing them, the leader has greater influence on the followers, the outcome, 
        productivity, and overall success of the organization or group. 
         
        13. What are the strengths and criticisms of the servant leadership approach? 
         
        Strengths: altruism is the center component (only process that prioritizes caring for others), 
        provides a counterintuitive and provocative approach to the use of influence in leadership, 
        research that shows servant leadership isn’t a preferred kind of leadership, and there is a measure 
        of servant leadership. 
         
        Criticisms: its name makes it seem contradictory and fanciful or whimsical, debates on the core 
        dimensions of the process, conflicts with individual autonomy and other principles of leadership, 
        and it’s unclear why conceptualizing is included as one of the servant leadership behaviors.