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About Bitnetix About Eric Loyd and Bitnetix Founder and CEO of Bitnetix Incorporated VoIP services and IT/network consulting Over 25 Years in IT and management at places like Eastman Kodak Frontier Communications / Global Crossing Rochester Institute of Technology Bitnetix started its eighth year in July, 2013 Digital Rochester GREAT Award Finalist in: 2012 for Communications Technology 2013 for Rising Star Using Nagios since 2004 © 2013 Bitnetix Incorporated 3 History of SmartVox: Bitnetix’s VoIP Platform History of SmartVox, our VoIP Platform Pre-2012 – not yet called SmartVox Bitnetix primarily focused on IT consulting VoIP service was ~10% of business with servers located primarily at client sites Custom Asterisk-based servers running FreePBX We ran customer’s network so we had control over VoIP 2012 – Focus switched to VoIP Focused now on hosted VoIP solutions Made use of Amazon Web Services EC2 VPS One per customer with no proxies* or media servers Network/bandwidth was only customer responsiblity © 2013 Bitnetix Incorporated 5 History of SmartVox, our VoIP Platform 2013 – SmartVox name born Copyright, trademark, domain name, biz cards, etc. Third generation born with multiple proxies, registrars, configuration servers, and media servers June – Started Mission Matrix program & sales AWS architecture leveraged for geography Each customer gets own EC2 server Proxies to closest zone, secondary “to the west” Media servers located in zones base on number of simultaneous calls, conferences, etc. VMs and CDRs stored in database © 2013 Bitnetix Incorporated 6
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