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File: Case Study Presentation Pdf 82276 | Bozarth Opscm3 Ppt 01
chapter objectives be able to describe what the operations function is and why it is critical to an organization s survival describe what a supply chain is and how it ...

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                                 Chapter Objectives
      Be able to:
       Describe what the operations function is and why it is critical to 
           an organization’s survival. 
       Describe what a supply chain is and how it relates to a 
           particular organization’s operations function.
       Discuss what is meant by operations management and supply 
           chain management. 
       Identify some of the major operations and supply chain 
           activities, as well as career opportunities in these areas. 
       Make a case for studying both operations management and 
           supply chain management. 
                         Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall              1 - 2
                            Why study Operations and 
                           Supply Chain Management?
         Every organization must make a product or a 
             service that someone values.
         Most organizations function as part of larger 
             supply chains.
         Organizations must carefully manage their 
             operations and supply chains in order to 
             prosper, and indeed, survive.
                         Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall              1 - 3
                        Operations Management
         Operations Management – The planning, 
             scheduling, and control of the activities that 
             transform inputs into finished goods and 
             services.  © 2010 APICS Dictionary
              Figure 1.1
                         Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall              1 - 4
                                        Manufacturing
         Tangible product
         Key decisions driven by physical 
             characteristics of the product:
                How is the product made? 
                How do we store it?
                  How do we move it? 
                Etc. 
                         Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall              1 - 5
                                                   Services
         Intangible  Product or Service
               Location, Exchange, Storage, Physiological, 
                  Information
         Key decisions:
               How much customer involvement?
               How much customization?
                         Copyright © 2013 Pearson Education, Inc. publishing as Prentice Hall              1 - 6
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...Chapter objectives be able to describe what the operations function is and why it critical an organization s survival a supply chain how relates particular discuss meant by management identify some of major activities as well career opportunities in these areas make case for studying both copyright pearson education inc publishing prentice hall study every must product or service that someone values most organizations part larger chains carefully manage their order prosper indeed survive planning scheduling control transform inputs into finished goods services apics dictionary figure manufacturing tangible key decisions driven physical characteristics made do we store move etc intangible location exchange storage physiological information much customer involvement customization...

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