184x Filetype PPTX File size 1.67 MB Source: cdn2.hubspot.net
D0 - Prepare For Global 8D Define and quantify symptoms Identify customer and affected parties If necessary, provide Emergency Response Action to protect the customer Determine if G8D should be implemented 2 D1- Establish the G8D Team Identify G8D Champion Identify Team Leader Determine skills and knowledge team will need at this stage Establish team membership Establish team goals Establish team roles 3 D2 - Describe the Problem Develop the Problem Statement identifying “what is wrong with what” Develop the Problem Description detailing the problem in quantifiable terms. 4 D3 – Develop the Interim Containment Action (ICA) Is ICA required Evaluate ERA Identify and choose best ICA Plan and implement ICA 5 D4 – Define and Verify Root Cause Review process inputs and establish possible causes Determine possible root causes Establish root cause and verify To be established for the problem and for the escape point 6
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