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Strategic Planning in Retail Learning Outcomes: Strategic Planning in Retail 5.1 Explain the importance of strategic planning to retailers • 5.1.1 Outline the steps of retail strategy planning • 5.1.2 Describe the value of an organizational vision and mission • 5.1.3 Explain how a retail strategy guides the decisions of an organization Steps of Retail Strategy Planning Strategic planning is formal process marked by specific activities where firms engage to build marketing plan. The actions included in strategic planning are: 1. Objective Setting 2. Situational Analysis 3. Customer Analysis Steps of Retail Strategy Planning (cont.) 4. Tactical Planning 5. Implementation and Control Strategic planning is a formal process that firms should do to develop plan for how to best compete. Visions and Missions • Keeping members focused, takes consistent communication, effective management, & efficient resourcing • Mission statements: what firm does or wants to do • critical process/performance to satisfy customer • Vision statement: what company hopes to do and be in future • future oriented, meant to inspire
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