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picture1_Business Ppt Templates 71045 | 2 Perfoppt


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File: Business Ppt Templates 71045 | 2 Perfoppt
success of the project hinges on whether we can establish robust performance management systems for continuous improvement 6 monthly counter verification business initial quality quarterly operational investment improvement quality plan ...

icon picture PPT Filetype Power Point PPT | Posted on 30 Aug 2022 | 3 years ago
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  Success of the project hinges on whether we can establish 
  robust performance management systems for continuous 
  improvement
                                            6 monthly 
                                            counter 
                                            verification
   Business/           Initial             Quality            Quarterly 
   Operational         investment          Improvement        quality 
   Plan                funds               activities         assessment
                                                     Performance 
  • Clear set of performance                         management 
    indicators                                          System
  • Robust data collection and            3 month 
    verification system                   Operational         Performance 
  • Rigorous review of                    Plan                bonus
    performance data and use for 
    planning 
                                                                              2 
  Building multiple levels of accountability and performance 
  management system is critical
                          Technical     • Overall oversight of performance 
                          Committee       trend and project implementation
                                        • Resolve project-level issues
                                 • Provide oversight to hospital management
                   Hospital      • Make SMT accountable for results and 
                   Board           implementation of business plan
                                 • Community involvement and grievance
            Senior       • Develop business plan with supervisors
            manage-      • Hold supervisors accountable for quality indicators
            ment Team • (At least ) monthly performance review with QI team
                         • Support QI team implement their plans
     Hospital     • Responsible for improving specific quality indicators
     QI team      • Carry out weekly/monthly self-quality assessments and 
                    track results at each ward
                  • Provide feedbacks, coach and train health workers 
                                                                               3 
 QI team will motivate health workers to improve key 
 indicators through tracking and coaching (1/2)
  Sample activities of Maternity QI team and LMDC coach
                       Areas Responsible Example of Activities
   Management           • Waste disposal        • Monthly self-assessment using 
   and structural       • Use of patograph        checklist and feedback ward/SMT
   checklist            • Delivery room         • Plan, support and monitor specific 
                          maintenance             activities of health workers (e.g., 
                        • Basic supplies          supplies tracking, waste disposal)
                        • Obstructed labor      • Weekly chart review, scores on 
   Process of           • PPH                     wall, feedback to health workers
   care checklist       • Sepsis                • Training to health workers
                        • Eclampsia             • Checklist on wall, attached to chart
                        • Complicated and  • Ensure home address of patients in 
   Quantity               assisted delivery       the register
   Checklist              Normal deliveries  • Monthly recording to invoice
                          of at risk referrals  • Put monthly numbers on a wall
                        • Training              • Plan training with faculties
                                                                                        4 
  QI team will motivate health workers to improve key 
  indicators through tracking and coaching (2/2)
   1 Self-Assessment                         2 Tracking and Feedback
                                                  e.g., Sepsis
                                                50
                                                40              40
                                                30          30
                                              % 20     20
                                                10 15
                                                 0
                                                 W1 W2 W3 W4
       • Weekly/daily chart review             • Post scores on a wall
       • Monthly management and                • Provide detailed feedback 
         structural checklist review             to staff
                  3 Support to Improvement QI Activities
                   • Support improvement activities (e.g., 
                    standardize chart, waste disposal, cleaning)
                   • Training on the treatment protocol and chart 
                    writing 
                                                                               5 
  SMT will create continuous improvement system in 
  the hospital and support QI team
                                       Indicator   • Assign all indicators and 
                                                     checklists to specific wards 
                                                     and QI teams
              SMT                      Tracking  • Provide QI team with graph, 
                                        system       etc. for tracking
                                                   • Run monthly performance 
                                                     review meetings to hold QI 
                                                     team accountable
                                                   • Establish healthy competition 
                                                     and recognition by QI team
     QI        QI         QI                       • Provide QI team financial and 
                                       Support       other support (e.g., on-time 
    Team      Team      Team     …
                                                     investment based on B-plan)
                                        Trans-     • Ensure full transparency of 
                                       parency       use of funds to the Board
                                                                                    6 
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...Success of the project hinges on whether we can establish robust performance management systems for continuous improvement monthly counter verification business initial quality quarterly operational investment plan funds activities assessment clear set indicators system data collection and month rigorous review bonus use planning building multiple levels accountability is critical technical overall oversight committee trend implementation resolve level issues provide to hospital make smt accountable results board community involvement grievance senior develop with supervisors manage hold ment team at least qi support implement their plans responsible improving specific carry out weekly self assessments track each ward feedbacks coach train health workers will motivate improve key through tracking coaching sample maternity lmdc areas example waste disposal using structural patograph checklist feedback delivery room monitor maintenance e g basic supplies obstructed labor chart scores pro...

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