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Overview • Background: Why are we here? • Present the Idaho National Laboratory (INL) and Sandia National Laboratories (SNL) story • Status the INL and SNL implementation initiative • Identify benefits based on our collaborative effort • Provide a knowledge base for process improvement • Propose a model for implementing a process improvement initiative Acronyms ® CMMI - Capability Maturity Model Integration ® COBIT - Control Objectives for Information and Related Technology GQM - Goal, Question, Metric IDEALSM - Initiating, Diagnosing, Establishing, Acting, and Learning IEEE ® - Institute of Electrical and Electronics Engineers ® ISO - International Organization for Standardization ITIL® - Information Technology Infrastructure Library PMBOK® - Project Management Body of Knowledge ® PMI - Project Management Institute PMP® - Project Management Professional PSM - Practical Software and Systems Measurement ® RUP - Rational Unified Process SM SCAMPI - Standard CMMI Appraisal Method for Process Improvement SILC - Software & Information Life Cycle SQA - Software Quality Assurance SWEBOK® - IEEE Software Engineering Body of Knowledge ™ TOGAF - The Open Group Architecture Framework V&V - Verification and Validation Process Improvement Goals • Build foundation for implementing software standards and best practices • Enhance customer relations • Improve software quality resulting in less rework • Lower project risk • Produce reliable cost and schedule estimates • Projects become proactive, less reactive • Enhance organization performance • Improve status reporting • Continuous process improvement Background: Why are we here? The INL and SNL both presented their strategy regarding SQA implementation to the National Laboratories Chief Information Officers and interest was established to collaborate Through collaboration, the INL initiated discussions with SNL regarding their Capability ® Maturity Model Integration (CMMI ) process improvement initiative and… SNL initiated discussions regarding INL’s Information Technology Infrastructure Library (ITIL®) process improvement initiative Background: Why are we here? (cont’d) Personnel from both INL and SNL traveled to the other government laboratory and: • Reviewed best practices • Exchanged documentation • Met with key staff members • Discussed management approach to similar problems • Demonstrated toolsets
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