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picture1_Communication Ppt 66296 | Communication Skills  1


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File: Communication Ppt 66296 | Communication Skills 1
people don t care how much you know until they know how much you care lewis barnett md uva family medicine 2 in this section we well find the three ...

icon picture PPTX Filetype Power Point PPTX | Posted on 27 Aug 2022 | 3 years ago
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         People don’t care how 
                  much you know,
                  until they know 
                           how  much you 
                           care.
           Lewis Barnett, 
        MD  UVA Family 
        Medicine
     2
    In this section we well find:
    The three components of communication •
       Steps for Building Rapport:
     1. Interest & respect
     2. Support & care
     3. Recognize verbal and non-verbal cues
     4. Respond immediately to patient cues
     5. Balance intimate & professional relationship
     6. Flexibility    & respect of patient 
        autonomy
     7. Confidence
     8. Nonjudgmental attitude
     9. Confidentiality
     10. Building rapport with the family
     4
   Components of communication:
               Sending message 
                   Receiving 
                   message
                  Barriers to 
                   effective 
                communication
      Sending messages
  • Verbal messages
  • Nonverbal messages
  • Paraverbal messages
  • The importance of consistency
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...People don t care how much you know until they lewis barnett md uva family medicine in this section we well find the three components of communication steps for building rapport interest respect support recognize verbal and non cues respond immediately to patient balance intimate professional relationship flexibility autonomy confidence nonjudgmental attitude confidentiality with sending message receiving barriers effective messages nonverbal paraverbal importance consistency...

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