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picture1_Communication Ppt 66089 | Slltccommunication


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File: Communication Ppt 66089 | Slltccommunication
communication objectives describe the importance of communication recognize the connection between communication and medical error define communication and discuss the standards of effective communication describe strategies for information exchange identify ...

icon picture PPTX Filetype Power Point PPTX | Posted on 27 Aug 2022 | 3 years ago
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                           ®                                      Communication
                                Objectives
                Describe the importance of communication
                Recognize the connection between communication 
                  and medical error
                Define communication and discuss the standards of 
                  effective communication
                Describe strategies for information exchange
                Identify barriers, tools, strategies, and outcomes to 
                  communication
   Mod 6 06.1   Page 2            TEAMSTEPPS 05.2                          2 
                           ®                                      Communication
   Mod 6 06.1   Page 3            TEAMSTEPPS 05.2                          3 
                               ®                                            Communication
                                   Importance 
                            of Communication
                       Ineffective communication is a 
                       root cause of nearly 66 percent 
                       of all sentinel events reported*
                       *   (The Joint Commission Root Causes and Percentages 
                          for Sentinel Events (All Categories) January 
                          1995−December 2005)
    Mod 6 06.1   Page 4                TEAMSTEPPS 05.2                                4 
                           ®                                      Communication
                       Communication is…
            The process by which information is exchanged 
              between individuals, departments, or organizations
            The lifeline of the 
              Core Team
            Effective when it
              permeates every 
              aspect of an 
              organization
                                                       Assumptions 
                                                       Fatigue 
                                                       Distractions 
                                                       HIPAA
   Mod 6 06.1   Page 5            TEAMSTEPPS 05.2                          5 
                             ®                                        Communication
                               Standards of 
                   Effective Communication
               Complete
                  Communicate all relevant information
               Clear
                  Convey information that is plainly understood 
               Brief
                  Communicate the information in a concise manner
               Timely
                  Offer and request information in an appropriate timeframe
                  Verify authenticity
                  Validate or acknowledge information
   Mod 6 06.1   Page 6              TEAMSTEPPS 05.2                             6 
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...Communication objectives describe the importance of recognize connection between and medical error define discuss standards effective strategies for information exchange identify barriers tools outcomes to mod page teamstepps ineffective is a root cause nearly percent all sentinel events reported joint commission causes percentages categories january december process by which exchanged individuals departments or organizations lifeline core team when it permeates every aspect an organization assumptions fatigue distractions hipaa complete communicate relevant clear convey that plainly understood brief in concise manner timely offer request appropriate timeframe verify authenticity validate acknowledge...

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