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Seat No. Total No. of Questions : 5] [Total No. of Printed Pages : 2 [4170]-281 M. Com. (E-commerce) (Semester - II) Examination - 2012 BUSINESS PROCESSES AND PRACTICES Time : 3 Hours] [Max. Marks : 70 Instructions : (1) All questions are compulsory. (2) All questions carry equal marks. Q.1) Explain meaning of the term ‘Competitiveness’. Suggest measures to build Competitive Strength in any Industrial Unit. OR Q.1) What do you mean by ‘Productivity’ ? How Productivity can increased ? Give examples in support of your answer. Q.2) What is meant by Value Addition ? Explain various tools employed by Modern Enterprises in Value Addition Process. OR Q.2) What is meant by Six Sigma ? State advantages of Six Sigma Technique. Q.3) Explain the term ‘Project Planning’. State and explain various tools used for Planning and Monitoring the Project. OR Q.3) Explain the term ‘Timing and Scheduling of Operations’. Also state importance of Timing and Scheduling of Operations. [4170]-281 1 P.T.O. Q.4) Explain the situations where Business to Business Interaction is needed in the conduct of the Business. How it can be smoothened ? OR Q.4) Explain the term ‘Inventory’. State various tools and techniques used in the Process of Inventory Control. Q.5) Write notes : (Any Four) (a) Use of Software Programmes in day to day Decision-making (b) SAP (c) R-3 Technique (d) Facilities Planning and Management (e) Process Perfection (f) JIT Technique [4170]-281/2 Seat No. Total No. of Questions : 5] [Total No. of Printed Pages : 2 [4170]-281 }æÚæÆè MÐæ¢„Ú ±ï f : 3 „æ¨ ] [»ÜêU ‡æ xæé‡æ : 70 ¨ê ™Ýæ : 1 ( ) ¨±ü ÐíàÝ ±‡ïÇçæï ¨æ¥æ±à²ÜU ï.¥æã 2 ( ) ¨±ü ÐíàÝæ¢¨ Ý ¨}ææé‡æ xæï„¥æã. Ðí .1) ‘SÐ{æüy} æÜU„ æ’ ²æï™æ ¨¢¿æ¥ƒü SÐC ÜUÚæ.ÜU xæ¥æñlæïç Ýï™è¥æSƒæÐSÐ{æüy}æÜU „æÜUÎ ™èÆè±æÉ籇²æ¨æï… ²²æÝæ©Ðææ.¢xæ¨æ U±æôÜ 1 Ðí. ) ‘©yÐ ÜU„æ’ æÎ}ã‡æ…ï ÜU 沄ï êÝ ¢xæè ¨æÜUæÆ„æ±æÉè¨æÎ©yÐÜUæï‡æ„ï Ðí²yÝ ÜUÚæ±ï„ „ï ãÚ‡æïÎæ¨æ SÐC ÜUÚæ. Ðí. 2) ‘}æê˲±{ü Ý’ }ã‡æ…ï ÜU æ²? è æÆ}æê˲±{æüÝæ¨ÜUæï‡æ„è „¢~æï ¥±HæHè¢çÏ…æ„æ„ „ï SÐC ÜUÚæ. U±æôÜ 2 Ðí. ) ç¨ v¨ x}ææç¨Ðh„è }ã‡æ…ï ÜU 沄ï êÝ ¢xæ¨æv¨ ç¨ x}ææç¨ï Ðh„è™ÈUÎï æ²Î ç±àæÜUÚæ. Ðí. 3) ‘ÐíÜU ËÐï…²æÝ’ çÝ ãè ¨¢ÜUÝæËÐSÐC ÜUÚæ.ÐíÜU ËÐï…²æÝ çÝ‡æ ¥æçÆè¨æ²¢~æ‡ææçÝ¥æ±à²ÜU ¥¨‡ææÚè±{ ç±ç„¢~æï SÐC ÜUÚæ. U±æôÜ 3 Ðí. ) ‘ÐíçRU²ï™ï ±ïf~æÜUæÐ’ ãè ¨¢ÜUÝæËÐÎ ç±àæÜUMÝ ç„™ï ± }æãœSÐC ÜUÚæ. [4170]-281 3 P.T.O. Ðí.4) ò±¨ æ²ÜUüÚ„æ² Æè‡²æ¨æÚæã§„Ú ÜUç² ±¨æÃ²æ¢àæè ÅÝæ¨¢ÍæÝ Ý-ÐíÎæ¥æÎæÜUæï‡æÜUæï‡²ææy ±ïfè ÜU Ú‡™è²æÚ… xæ„ï æ¨|æ? ¥¨ï Ý Ý-ÐíÎæ¥æÎæ ¨éH|æÜU¨ï ÜUÚ„æ ²ï§üH ? U±æôÜ Ðí.4) ‘}ææH¨ æ’æÆ}ã‡æ…ï ÜU æ²? æ æÆ}ææH¨ ™è²¢~æ‡ææçݱ{ ç±ç„¢~æï SÐC ÜUÚæ. Ðí.5) çÅÐæ æ çHã: (ÜUæï‡æy²æãè )™æÚ )¥( Ý ÎñÝ¢ç·æü² çÝÐíçÜU²ï}²ï æŠæ‡æÜUè² ¨¢xæ Hè™Ðí‡ææ±æÐÚ )(Ïæ¨òÐ (SAP) R-3 (R-3 Techniques) (ÜU) „¢~æï (Ç) ±{¨éçæ ï…²æÝ çÝ‡æ ¥æçÐÝò±Sƒæ §)( ÐíçRU²ï„èH ¥™êÜU„æ ÈU)( JIT „¢ ~æ (JIT Techniques) [4170]-281/4
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