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                          HUMAN RESOURCE PLANNING 
                          HUMAN RESOURCE PLANNING 
                                      STRATEGY  
                                      STRATEGY  
                                              
                                              
                                              
                                              
                                              
                                              
                                              
                                              
                             FOR THE PUBLIC SERVICE 
                             FOR THE PUBLIC SERVICE 
                                              
                                              
                                              
                                              
                                              
                                              
                                              
                                              
                                              
                                              
                             STRATEGIC FRAMEWORK 
                             STRATEGIC FRAMEWORK 
                                              
                                              
                                              
                                              
                        
                        
                                              
                                              
                                              
                                              
                                      VISION 2015 
                                      VISION 2015 
                                              
                                              
                                              
                                                                       
                   HRP STRATEGIC FRAMEWORK VERSION 1.1 DRAFT 
                   03-2008 
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                                                                         TABLE OF CONTENT 
                                       1.    FOREWORD................................................................................................................ 4 
                                       2.    OVERVIEW OF THE HR PLANNING STRATEGIC FRAMEWORK............................6 
                                          2.1      INTRODUCTION AND BACKGROUND.......................................................................... 6 
                                          2.2      DEFINITION OF HR PLANNING................................................................................. 8 
                                          2.3      PURPOSE OF THE STRATEGIC FRAMEWORK.............................................................. 8 
                                          2.4      OBJECTIVES OF THE STRATEGIC FRAMEWORK.......................................................... 9 
                                       3.    HR PLANNING IN THE GLOBAL CONTEXT.............................................................. 9 
                                          3.1      US GENERAL ACCOUNTING OFFICE (GAO)............................................................. 9 
                                          3.2      CANADA PUBLIC  SERVICE AGENCY...................................................................... 11 
                                       4.    HR PLANNING IN THE SA PUBLIC SERVICE CONTEXT....................................... 13 
                                       5.    A PUBLIC SERVICE HUMAN RESOURCES CONCEPTUAL FRAMEWORK.........15 
                                          5.1      ELEMENTS OF THE FRAMEWORK........................................................................... 18 
                                       6     HR PLANNING LEGISLATIVE AND REGULATORY FRAMEWORK....................... 20 
                                       7.    HR PLANNING CHALLENGES IN THE PUBLIC SERVICE..................................... 21 
                                          7.1      CAPACITY........................................................................................................... 21 
                                          7.2      ORGANISATIONAL STRUCTURES............................................................................ 21 
                                          7.3      RESTRUCTURING................................................................................................. 22 
                                          7.4      LEADERSHIP AND ACCOUNTABILITY....................................................................... 22 
                                          7.5      ROLE DEFINITION OF THE HUMAN RESOURCE FUNCTION.......................................... 23 
                                          7.6      PROCESS AND DESIGN......................................................................................... 24 
                                          7.7      INFORMATION MANAGEMENT................................................................................. 24 
                                          7.8      TRAINING AND DEVELOPMENT............................................................................... 25 
                                          7.9       MONITORING AND EVALUATION............................................................................ 26 
                                       8.    CONCEPTUAL MODEL FOR THE HR PLANNING STRATEGIC FRAMEWORK....28 
                                          8.1      PARTHENON HOUSE............................................................................................ 28 
                                          8.2      VISION FOR HUMAN RESOURCE PLANNING............................................................ 29 
                                          8.3      MISSION FOR HUMAN RESOURCE PLANNING.......................................................... 30 
                                          8.4      CORE PRINCIPLES UNDERPINNING HR PLANNING................................................... 30 
                                       9.    RATIONALE FOR THE STRATEGIC FUNCTIONAL AREAS................................... 32 
                                          9.1      HUMAN RESOURCE POLICY AND PLANNING........................................................... 33 
                                          9.2      ELECTRONIC HUMAN RESOURCE MANAGEMENT (E-HRM)...................................... 35 
                                          9.3      DEFINITION OF E-HRM:........................................................................................ 36 
                                          9.4      DRIVERS OF E-HRM.......................................................................................... 37 
                                          9.5      GOALS OF E-HRM............................................................................................... 37 
                                          9.6      E-HRM OUTCOMES............................................................................................. 38 
                                          9.7      TYPES OF E-HRM................................................................................................ 39 
                                       10  THE HUMAN RESOURCE INFORMATION SYSTEM (HRIS)................................... 41 
                                       11.      HR ANALYTICS AND METRICS........................................................................... 44 
                                          11.1     HR METRICS....................................................................................................... 45 
                                          11.2     HR TARGETING:.................................................................................................. 45 
                                          11.3     HR ANALYTICS CHALLENGE FOR ORGANISATION EFFECTIVENESS.......................... 48 
                                          11.4     THE RELATIONSHIPS BETWEEN REPORTING, ANALYSIS, & ANALYTICS.................... 48 
                                             11.4.1      Workforce Reporting:............................................................................. 48 
                                             11.4.2      Workforce Analysis: ............................................................................... 48 
                                             11.4.3      Workforce Analytics:.............................................................................. 49 
                                          11.5     HR REPORTING................................................................................................... 50 
                                       HRP STRATEGIC FRAMEWORK VERSION 1.1 DRAFT 
                                       03-2008 
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                                        11.5.1     Administrative Reports........................................................................... 50 
                                        11.5.2     Professional and Managerial.................................................................. 50 
                                        11.5.3     Strategic Reports.................................................................................... 50 
                                  12  TRANSVERSAL LEVERS OF ACTION: KEY GOVERNMENTAL INITIATIVES......51 
                                     12.1    CAPACITY-DEVELOPMENT INITIATIVES................................................................... 51 
                                     12.2    ORGANISATIONAL SUPPORT INITIATIVES................................................................ 52 
                                     12.3    GOVERNANCE INITIATIVES.................................................................................... 53 
                                     12.4     ECONOMIC GROWTH AND DEVELOPMENT INITIATIVES............................................ 53 
                                  13  PROGRAMME PERFORMANCE.............................................................................. 54 
                                     13.1    STRATEGIC HR PLANNING CYCLE PROCESS.......................................................... 56 
                                     13.2    PROGRAMME OF ACTION (POA)............................................................................ 57 
                                     13.3    RESPONSIVENESS TO MILLENNIUM DEVELOPMENT GOALS (MDGS)........................ 58 
                                  14  HR PLANNING PROCESS METHODOLOGY........................................................... 59 
                                  15  CAPACITY-DEVELOPMENT FOR THE HR PLANNING FRAMEWORK.................61 
                                  16.     OUTLINE OF THE GENERIC IMPLEMENTATION PLAN FOR HR PLANNING 
                                  STRATEGIC FRAMEWORK.............................................................................................. 63 
                                     16.1    OUTLINING CONTENT STRUCTURE FOR THE HR PLANNING STRATEGY...................... 65 
                                  16.2    IMPLEMENTATION PLAN.................................................................................... 66 
                                                                                 
                                   
                                   
                                   
                                                                     LIST OF FIGURES 
                                   
                                      FIG                                  SUBJECT                                      PAGE
                                        1     GAO’s WORKFORCE PLANNING PROCESS                                             10 
                                                                                    
                                        2     CPSA’s INTEGRATED HR PLANNING PROCESS                                        12 
                                       
                                        3     A SIMPLIFIED PS HR MODEL                                                     16 
                                                                                                                             
                                        4     PUBLIC SERVICE HUMAN RESOURCES CONCEPTUAL  17 
                                              FRAMEWORK  
                                                                                                                             
                                        5     LEGISLATIVE AND REGULATORY FRAMEWORK                                         20 
                                                                                    
                                        6     PARTHENON HOUSE FOR HR PLANNING                                              28 
                                       
                                        7     CORE  HR PLANNNG PRINCIPLES                                                  31 
                                                                                    
                                        8 e-HRM MODEL                                                                      40 
                                                                                                                             
                                        9     NO CHANGE FUTURE STATE                                                       46 
                                                                                                                             
                                       10 TARGETED FUTURE STATE                                                            47 
                                                                                                                             
                                       11  HUMAN RESOURCE PLANNING PROCESS CYCLE                                           57 
                                                                                    
                                       12 CABINET SUPPORT STRUCTURE                                                        59 
                                                                                    
                                       13  HR PLANNING PROCESS METHODOLOGY                                                 60 
                                  HRP STRATEGIC FRAMEWORK VERSION 1.1 DRAFT 
                                  03-2008 
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                        1. FOREWORD 
                         
                        This Framework has been developed in response to the need identified by 
                        government for a systematic and innovative approach to Human Resource 
                        Planning at an individual departmental level. The document is in draft for 
                        consultation with a range of public service departments 
                         
                        The Human Resource Planning Strategic Framework is underpinned by 
                        Government’s priorities to provide tangible improvements in services to 
                        citizens and to build strong, interconnected and sustainable communities. A 
                        systematic approach to human resource planning is needed to ensure that 
                        the public service 
                        is made up of the right people, in the right place, at the right time to deliver 
                        high quality, value for money services in partnership with our communities, 
                        all the time. 
                         
                        Like many other parts of the world, we in South Africa are also face a 
                        looming challenge to ensure that we attract and retain skilled and valuable 
                        employees to meet changing service delivery needs. As a country, we are 
                        living longer and getting older. Together with rapid advances in 
                        communication technology, these factors are already having a profound 
                        impact on what and how services are provided, to whom, and at what cost. 
                        At the same time, the labour market is tightening with labour shortages 
                        already emerging in certain occupations. This trend is expected to become 
                        more critical as baby boomers reach retirement age.  
                         
                        HRP STRATEGIC FRAMEWORK VERSION 1.1 DRAFT 
                        03-2008