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EDUCATION WORKS (PRIVATE) LIMITED HUMAN RESOURCE POLICIES AND PROCESSES EWPL –HR Policies & Procedures Prepared by: Ms. Ayesha Fatima Assistant Manager-Human Resource Reviewed by: Ms. Eliza Smith Admin/HR Manager Reviewed by: Mr. Mahmood Ghafoor CFO & Chief Operating Officer Approved by: Ms. Nasira Faiz Director Approved by: Ms. Rabeea Minai Director Approved by: Ms. Saba Quadir Director ii EWPL –HR Policies & Procedures Table of Contents Chapter # 1: Staff Code of Conduct Policy…........................................................................................ 1 Policy Brief and Purpose…………………………………………………………….……………………………….…….………………1 Scope of the Policy ….........................................................................................................................….1 Elements of the Policy…………………………………………………………………………………………………..……………….. 1-3 Chapter # 2: Policy on Compensation Management………………………………………………………………………… 4 Policy Brief and Purpose………………………………………………………………………………………………..……………………4 Scope of the Policy………………………………………………………………………………………………….…..……………….…… 4 Elements of the Policy………………………………………………………………………………………………....………………….4-5 Chapter # 3: Policy on Disciplinary Action……………………………………….……………………………………............ 6 Policy Brief and Purpose……………………………………………………………………………………………………………………. 6 Scope of the Policy………………………………………………………………………………………………………………………………6 Procedures of the Disciplinary Action Policy ……………………………………………………………………………………6-8 Appendix 1-General Misconduct……………………………………………………………………………………….……………….. 8 Appendix 2-Gross Misconduct………………………………………………………………………………………….……………….. 8 Chapter # 4: Dress Code Policy…........................................................................................................... 9 Policy Brief and Purpose ………………………………………………………………….………………………...........................9 Scope of the Policy……………………………………………………………………………………………………………….……….…… 9 Elements of the Policy……………………………………………………………………..…………………………………………….9-10 Chapter # 5: Policy on Employee Benefits………………………………………………………..………………………………11 Policy Brief and Purpose…………………………………………………………………….………………..……………………………11 Scope of the Policy…………………………………………………………………..……………………………………………………… 11 Elements of the Policy……………………………………………………………………………..………………………………….11-13 Chapter # 6: Exit Management Policy………………………………………………………….…………………………….......14 Policy Brief and Purpose……………………………………………………………….………………………………………………....14 Scope of the Policy…………………………………………………………………………………………….………………………….. 14 Elements of the Policy……………………………………………………………….…………………………………………………14-16 Employment Clearance Form….........................................................................................................17-18 Chapter # 7: Grievance Handling Policy……………………………………………………………….…………..................19 Policy Brief and Purpose……………………………………………………………………………………………………………………19 Scope of the Policy…………………………………………………………………………………………………………….……....... 19 Committee to Handle Grievance……………………………………………………………………………….………………….. 19 Elements of the Policy………………………………………………………………………………..……………………………….19-20 iii EWPL –HR Policies & Procedures Chapter # 8: Office Timings and Leave Management Policy………………………………………….………………… 21 Policy Brief and Purpose……………………………………………………………………………………………..….…………………21 Scope of the Policy…………………………………………………………………………………………………………….……..........21 Elements of the Policy…………………………………………………………………………………………………………………21-26 Other Important Points…………………………………………………………………………………………………………… 26-27 Timings………………………………………………………………………………………………………………..………………………….28 Chapter # 9: Policy on Performance Management………………………………………….……………..……………… 29 Policy Brief and Purpose….....................................................................................................................29 Scope of the Policy………………………………………………………………………………………………………….…….……......29 Elements of the Policy………………………………………………………………………………………………….………………29-30 Chapter # 10: Recruitment and Induction Policy……………………………….……………………………………….……..31 Policy Brief and Purpose………………………………………………………………………………………………..…………………….31 Scope of the Policy………………………………………………………………………………………….………….……………………31 Elements of the Policy.....................................................................................................................31-34 Appendix…………………………………………………………………………………………………………….………………………35-37 Chapter # 11: Policy on Succession Management………………………………………………………………………………38 Policy Brief and Purpose...........................................................................................................................38 Scope of the Policy…………………………………………………………………………………………………………….………………38 Elements of the Policy…......................................................................................................................38-39 Chapter # 12: Policy on Training and Development………………………………………..……………………………………40 Policy Brief and Purpose………………………………………………………………………………………………………………………40 Scope of the Policy……………………………………………………………………………………………....................................40 Elements of the Policy……………………………………………………………………………………………………………………40-41 iv
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