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Sheet 1: CA9.1
Anglian Water: Securing confidence and assurance detailed actions | ||||||||
Securing confidence and assurance test area 9 | ||||||||
Identifying where companies are required to restate Board assurance statements | ||||||||
CA9.1 To what extent has the company’s full Board provided comprehensive assurance to demonstrate that all the elements add up to a business plan that is high quality and deliverable, and that it has challenged management to ensure this is the case? | ANH | |||||||
Final methodology Board assurance requirements | Board's actual statement of assurance | BP Reference | Statement compliance | Company action required? | Why is the Board's assurance statement partially or non-compliant and what action does the company need to take? | Action reference | Forward or backward looking? | |
CA9.1a) All the elements add up to a business plan that is high quality and deliverable; | "We are confident that it is an ambitious, high quality and deliverable business plan" [This assurance statement is within the signed section of the BAS] |
PR19 Board Assurance Statement P2 | Compliant | No | Backward looking | |||
CA9.1b) The overall strategy for data assurance and governance processes delivers high-quality data; | "The overall strategy for data assurance and governance processes delivers high quality data" [This assurance statement is not within the signed section of the BAS] |
PR19 Board Assurance Statement P5 | Non-compliant | No | Reasons The company's query response did not provide sufficient and convincing evidence that the Board was also signing the statement in the 'Supporting information' in addition to its Board assurance statement. Actions No action. |
Backward looking | ||
CA9.1c) The business plan will enable the company to meet its statutory and licence obligations, now and in the future and take account of the UK and Welsh Government’s strategic policy statements; | "Our Plan will enable us to meet statutory and licence obligations, now and in the future and take account of the UK Government’s strategic policy statements" [This assurance statement is not within the signed section of the BAS] |
PR19 Board Assurance Statement P10 | Non-compliant | Yes | Reasons The company's query response did not provide sufficient and convincing evidence that the Board was also signing the statement in the 'Supporting information' in addition to its Board assurance statement. Actions Provide a compliant statement that is clearly made by the company's full Board. |
ANH.CA.A1 | Forward looking | |
CA9.1d) It has collectively owned the overall strategy and direction of the plan in the long term. | "We have actively helped to develop the long term strategy... challenged our management team and helped shape our plan" [This assurance statement is within the signed section of the BAS] |
PR19 Board Assurance Statement P2 | Compliant | No | Backward looking | |||
CA9.1e) Assurance that the company's business plan has been informed by customer engagement | We have ensured that customer [and stakeholder views] views have informed our plan | PR19 Board Assurance Statement P2 | Compliant | No | Backward looking | |||
CA9.1f) The company's business plan has been informed by feedback from the company's CCG about the quality of its customer engagement and how this has been incorporated into the plan | Supporting information contains a statement in line with methodology "Assurance that our Plan has been informed by feedback from our Customer Engagement Forum about the quality of our customer engagement and how this has been incorporated into our Plan" | PR19 Board Assurance Statement P14 | Non-compliant | No | Reasons The company's query response did not provide sufficient and convincing evidence that the Board was also signing the statement in the 'Supporting information' in addition to its Board assurance statement. Actions No action. |
Backward looking | ||
CA9.1g) Assurance that the company's business plan is affordable for all customers, including in the long term and including appropriate assistance for those struggling, or at risk of struggling, to pay | We will maximise support to customers who struggle, or who are at risk of struggling, to pay their bills Many customers supported a 5% increase in bills, but we challenged our Management Team to produce a plan that could be delivered with only a small increase in bills to 2025, whilst also putting in place the platform to deliver our long term ambitions and remaining financially resilient |
PR19 Board Assurance Statement P2 | Partially-compliant | No | Reasons The Board's assurance statement does not confirm that the plan is affordable in the long term. Actions No action. |
Backward looking | ||
CA9.1h) Assurance that the company's proposed outcomes, performance commitments and outcome delivery incentives (ODIs) reflect customer preferences and are stretching | 'over half a million customer interactions have materially shaped the proposals included within our plan' and that 'We have shaped a set of stretching bespoke performance commitments and outcome delivery incentives which respond to specific priorities in our region and the needs of our customer and stakeholders' | PR19 Board Assurance Statement P2 | Partially-compliant | No | Reasons The Board's assurance statement does not explicitly refer to the company's common performance commitments or outcome delivery incentives. Actions No action. |
Backward looking | ||
CA9.1i) Assurance that the company's business plan has been informed by a robust and systematic assessment of the resilience of the company's systems and services | No statement provided within the signed component of the Board assurance statement | Non-compliant | No | Reasons We found no evidence of an assurance statement within the signed component of the Board assurance statement. Actions No action. |
Backward looking | |||
CA9.1j) Assurance that the company's business plan has been informed by customers' views about managing resilience | No statement within the signed component of the Board Assurance Statement | Non-compliant | No | Reasons We found no evidence of an assurance statement within the signed component of the Board assurance statement. Actions No action. |
Backward looking | |||
CA9.1k) Assurance that the company's business plan has been informed by a comprehensive and objective assessment of interventions to manage resilience in customers' long-term interests | No statement of assurance within the signed component of the Board Assurance Statement | Non-compliant | No | Reasons We found no evidence of an assurance statement within the signed component of the Board assurance statement. Actions No action. |
Backward looking | |||
CA9.1l) Assurance that the expenditure forecast included in the company's business plan are robust and efficient | No statement within the signed components of the Board Assurance Statement | Non-compliant | No | Reasons We found no evidence of an assurance statement within the signed component of the Board assurance statement. Actions No action. |
Backward looking | |||
CA9.1m) Assurance that large investment proposals are robust and deliverable, that a proper assessment of options has taken place, and that the option proposed is the best one for customers | No statement within the signed component of Board Assurance Statement | Non-compliant | Yes | Reasons We found no evidence of an assurance statement within the signed component of the Board assurance statement. Actions Provide a compliant statement that is clearly made by the company's full Board. |
ANH.CA.A2 | Forward looking | ||
CA9.1n) Assurance that the Board has identified the risks associated with delivering the plan | No statement provided in the signed component of the company's Board Assurance Statement | Non-compliant | Yes | Reasons We found no evidence of an assurance statement within the signed component of the Board assurance statement. Actions Provide a compliant statement that is clearly made by the company's full Board. |
ANH.CA.A3 | Forward looking | ||
CA9.1o) Assurance that the risk mitigation and management plans the Board has in place are appropriate | No statement provided within the signed component of the Board's assurance statement | Non-compliant | Yes | Reasons We found no evidence of an assurance statement within the signed component of the Board assurance statement. Actions Provide a compliant statement that is clearly made by the company's full Board. |
ANH.CA.A4 | Forward looking | ||
CA9.1p) Assurance that the company's business plan is financeable on both the notional and actual capital structure and the the plan protects customer interests in both the short and long term. The statement should clearly set out the steps taken to provide this assurance | Our Plan is financeable on both the notional and actual company structure. | PR19 Board Assurance Statement P2 | Partially-compliant | Yes | Reasons The Board's assurance statement does not confirm that the plan protects customer interests. Actions Provide a restated and compliant Board assurance statement. |
ANH.CA.A5 | Forward looking |
Securing confidence and assurance test area 9 | ||||||||
Identifying where companies are required to restate Board assurance statements | ||||||||
CA9.2 To what extent has the company’s full Board been able to demonstrate that its governance and assurance processes will deliver operational, financial and corporate resilience over the next control period and the long term? | ANH | |||||||
Final methodology Board assurance requirements | Board's actual statement of assurance | BP Reference | Statement compliance | Company action required? | Why is the Board's assurance statement partially or non-compliant and what action does the company need to take? | Action reference | Forward or backward looking? | |
The company’s business plan provided sufficient and convincing evidence covering all necessary areas, that the company’s full Board had provided assurance that its governance and assurance processes will deliver operational, financial and corporate resilience over the next control period and the long term. | No statement provided in the signed component of the company's Board Assurance Statement | Non-compliant | Yes | Reasons We found no evidence of an assurance statement within the signed component of the Board assurance statement. Actions Provide a compliant statement that is clearly made by the company's full Board. |
ANH.CA.A6 | Forward looking |
Securing confidence and assurance test area 9 | ||||||||
Identifying where companies are required to restate Board assurance statements | ||||||||
CA9.3 To what extent has the company’s full Board provided assurance that the company’s business plan will enable customers’ trust and confidence, through appropriate measures to provide a fair balance between customers and investors (which include outperformance sharing, dividend policies and any performance related element of executive pay) and high levels of transparency and engagement, on issues that matter to customers (which extends to their ability to understand corporate and financial structures and how they relate to its long-term resilience)? | ANH | |||||||
Final methodology Board assurance requirements | Board's actual statement of assurance | BP Reference | Statement compliance | Company action required? | Why is the Board's assurance statement partially or non-compliant and what action does the company need to take? | Action reference | Forward or backward looking? | |
CA9.3a) The company’s business plan has been informed by (or the company will carry out) high quality customer engagement to understand issues that matter to customers, such as corporate and financial structures and how they relate to its long-term resilience; | No statement provided in the signed section of the Board assurance statement | Non-compliant | No | Reasons We found no evidence of an assurance statement within the signed component of the Board assurance statement. Actions No action. |
Backward looking |
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