Coverage of Presentation
       Tour Guide       Tour 
                      Operator
          Tour        Planning 
        manager       packaged 
                        tours
          1. Who is tour guide?
          2. Who is tour operator?
          3. Who is tour manager?
          4. What are their tasks?
            Tour Guide
     A person who works for a travel and tour agency, 
      who guides domestic and foreign tourists in the 
     language of their choice for a fee, commission, or 
      any lawful form of remuneration (Noya, 2016 & 
              WFTGA, 2012)
                    Tasks of Tour guide
                          •   Greeting and welcoming tourist groups
                         •   Giving information/describing attractions
                                  •   Giving orientation/briefing
                             •  Giving the information of local food
                           •   Suggesting a place of interest to visit
                      •  Explaining safety, rules, etiquette, and custom
                             •   Closing and reporting tour activity
                                    •   Providing safety device
                                 •  Providing direction to tourist 
             Tour Operator
      A person whose job duties includes organizing tours. He 
      typically combines tour and travel components to create a 
      holiday package. He advertises and produces brochures to 
        promote the products, holidays, and itineraries.