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Paper 9: Tour Guiding Essentials Module 2: Introduction to Tour Guiding THE DEVELOPMENT TEAM Principal Investigator Prof. S. P. Bansal, Vice Chancellor, Indira Gandhi University, Rewari Co-Principal Investigator Dr. Prashant K. Gautam, Director, UIHTM, Panjab University, Chandigarh Paper Coordinator Prof. Sandeep Kulshreestha, Director, Indian Institute of Tourism and Travel Management Paper Co-Coordinator Dr. Saurabh Dixit, Nodal Officer, IITTM, Gwalior Content Writer Dr. Saurabh Dixit, Nodal Officer, IITTM, Gwalior Content Reviewer Dr. Prashant K. Gautam, Director, UIHTM, Panjab University, Chandigarh Items Description of Module Subject Name Tourism and Hospitality Paper Name Tour Guiding Essentials Module Title Introduction to Tour Guiding Module Id Module no-02 Pre- Requisites Basic knowledge of Tourism and its types Objectives After completing this chapter you will To give you an idea about a tour guide and his role in the industry To understand the meaning of tour guiding Keywords TVP- Top Visual Priorities Dictaphone Smart technology Tacho or tachograph: a device for recording speed and distance covered by vehicle. CONTENTS 2.0 Introduction 2.1 Meaning of a Tour Guide 2.2 Job profile. 2.3 Working Environment 2.4 What is the role of a Tour guide? 2.5 Why do people want to become a tour guide 2.6 What is expected from a tour guide? 2.7 Guiding Gadgets 2.8 Do I need a tour guide 2.9 Future tour guides 2.10 Key words QUADRANT-I 2.0 Introduction Tour guiding is an interactive activity in which a tour guide meets a tourist or a group of tourists, and takes them to a place called a tourism destination or a tourist attraction. He engages them in commentary about the place. He connects his clients with the past of this place (like history of Agra), presents USP and specialties about region. He also recreates a story as per the demand of the situation. 2.1 Meaning of a Tour Guide This chapter, Tourists vis a vis tour guide is based on the real life experiences of the authors. The chapter cites the meaning, role and significance of a Tour Guide. We talk about accommodation, transport, destinations, etc, but we forget to talk about the tour guide. A tour guide is an important active link in any field tour. He is important especially when you are going to have technical exposure like people working in architecture engineering going to see a fort, temples, monument etc. Expectations from a guide Good attire Good mood Good smile Equipped with required gadgets Ready to serve Environment friendly Empathetic A tour guide is an important person in the chain of the tourism and travel industry. When the tourist starts from his place of living, he meets the first person who will accompany him for the whole journey; this person may or may not be a tour escort who may also attend to him on the way. After the tourist reaches his destination, he needs someone to help him on the tour. The person should have good knowledge about the place (for e.g. Agra, New Delhi, Sirpur etc.), languages (i.e. French, German, Spanish etc.), and should preferably be a native of that region. This person (tour guide) is a liaison with the Tour escort and expedites the tour in the area. After the completion, the tourist proceeds to another place and a second person takes up the job. The person, who is native to that place and who manages the tour at that place is a tour guide. Many people ask a simple question, who is a tour guide? They might want to know how one could become a tour guide. An individual known to me completed his masters in tourism and wanted to stay in the same town. He started going to travel agents with the hope of finding work and became a tour guide. One man who is from a peak travel destination travelled to Delhi with the intention of working for a reputed travel agency, but the only reason he got a job is that the company had no other choice than to accept him as a tour escort. One gentleman left his studies due to a personal problem. One of his friends was a tour guide; he discovered that it was a good work to get money. Later, he picked up a foreign language and commentary. This was someone who was not able to speak fluently in his first assignment and the travel agent was annoyed. Case Mr. Mishra is a Tourism graduate from a University and started working as a manger in a company. He was interested in working in his town and was looking for something that interested him and allowed him to return home after a day of long work. He found tour guiding as a suitable work. He applied for a license with the Ministry of Tourism, Govt. Of India and became a licensed guide. He often remarks that every tourist has a different nature, temper and questions. He feels happy after getting appreciation from tourists various times. 2.2 Job profile. For a Tour Guide you must have the following:- Knowledge about the history, art, culture, cuisine, and architecture First aid skills Ability to speak multiple languages Knowledge of food, cuisines Ability to read a map Pleasant personality, patience, and interest
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