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productionandoperationsmanagement poms vol 13 no 1 spring 2004 pp 77 92 issn 1059 1478 04 1301 077 1 25 2004 production and operations management society planning and scheduling in supply ...

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              PRODUCTIONANDOPERATIONSMANAGEMENT                                                                           POMS
              Vol. 13, No. 1, Spring 2004, pp. 77–92
              issn 1059-1478  04  1301  077$1.25                                ©2004 Production and Operations Management Society
                          Planning and Scheduling in Supply Chains:
                                    AnOverview of Issues in Practice
                                                   Stephan Kreipl • Michael Pinedo
                                         SAP Germany AG & Co.KG, Neurottstrasse 15a, 69190 Walldorf, Germany
                              Stern School of Business, New York University, 40 West Fourth Street, New York, New York 10012
                            his paper gives an overview of the theory and practice of planning and scheduling in supply chains.
                        TItfirstgivesanoverviewofthe various planning and scheduling models that have been studied in
                        the literature, including lot sizing models and machine scheduling models. It subsequently categorizes
                        the various industrial sectors in which planning and scheduling in the supply chains are important;
                        these industries include continuous manufacturing as well as discrete manufacturing. We then describe
                        how planning and scheduling models can be used in the design and the development of decision
                        support systems for planning and scheduling in supply chains and discuss in detail the implementation
                        of such a system at the Carlsberg A/S beerbrewer in Denmark. We conclude with a discussion on the
                        current trends in the design and the implementation of planning and scheduling systems in practice.
                        Key words: planning; scheduling; supply chain management; enterprise resource planning (ERP) sys-
                          tems; multi-echelon inventory control
                        Submissions and Acceptance: Received October 2002; revisions received April 2003; accepted July 2003.
              1.   Introduction                                           taking into account inventory holding costs and trans-
              This paper focuses on models and solution ap-               portation costs. A planning model may make a dis-
              proaches for planning and scheduling in supply              tinction between different product families, but usu-
              chains. It describes several classes of planning and        ally does not make a distinction between different
              scheduling models that are currently being used in          products within a family. It may determine the opti-
              systems that optimize supply chains. It discusses the       malrunlength(or, equivalently, batch size or lot size)
              architecture of decision support systems that have          of a given product family when a decision has been
              been implemented in industry and the problems that          made to produce such a family at a given facility. If
              have come up in the implementation and integration          there are multiple families produced at the same fa-
              of systems in supply chains. In the implementations         cility, then there may be setup costs and setup times.
              considered, the total cost in the supply chain has to be    The optimal run length of a product family is a
              minimized, i.e., the stages in the supply chain do not      function of the trade-off between the setup cost
              competeinanyformwithoneanother,butcollaborate               and/or setup time and the inventory carrying cost.
              in order to minimize total costs. This paper focuses        The main objectives in medium term planning in-
              primarily on how to integrate medium term planning          volve inventory carrying costs, transportation costs,
              models (e.g., lot sizing models) and detailed schedul-      tardiness costs, and the major setup costs. However,
              ing models (e.g., job shop scheduling models) into a        in a mediumtermplanningmodel,itistypicallynot
                                                                          customary to take the sequence dependency of
              single framework.                                           setup times and setup costs into account. The se-
                A medium term production planning model typi-             quence dependency of setups is difficult to incorpo-
              cally optimizes several consecutive stages in a supply      rate in an integer programming formulation and can
              chain (i.e., a multi-echelon model), with each stage        increase the complexity of the formulation signifi-
              having one or more facilities. Such a model is de-          cantly.
              signedtoallocatetheproductionofthedifferentprod-               Ashort term detailed scheduling model is typically
              ucts to the various facilities in each time period, while   only concerned with a single facility, or, at most, with
                                                                       77
                                                                             Kreipl and Pinedo: Planning and Scheduling in Supply Chains
              78                            Production and Operations Management 13(1), pp. 77–92, © 2004 Production and Operations Management Society
              a single stage. Such a model usually takes more de-         There is an extensive literature on supply chain
              tailed information into account than a planning           management. Many papers and books focus on sup-
              model. It is typically assumed that there are a given     ply chain coordination; a significant amount of this
              number of jobs and each one has its own parameters        work has an emphasis on inventory control, pricing
              (including sequence-dependent setup times and se-         issues, and the value of information; see Simchi-Levi,
              quence-dependent setup costs). The jobs have to be        Kaminsky, and Simchi-Levi (2000), Chopra and
              scheduled in such a way that one or more objectives       Meindl(2001), and Stadtler and Kilger (2000). There is
              are minimized, e.g., the number of jobs that are          also an extensive literature on production planning
              shipped late, the total setup time, and so on.            and scheduling theory. A significant amount of re-
                Clearly, planning models differ from scheduling         search has been done on the solution methods appli-
              models in a number of ways. First, planning models        cable to planning and scheduling models; see Shapiro
              often cover multiple stages and optimize over a medium    (2001). Planning models and scheduling models have
              term horizon, whereas scheduling models are usually       often been studied independently from one another in
              designedforasinglestage(orfacility)andoptimizeover        order to obtain elegant theoretical results. Planning
              ashorttermhorizon.Second,planningmodelsusemore            models are often based on (multi-echelon) inventory
              aggregate information, whereas scheduling models use      theory and lot sizing; see Zipkin (2000), Kimms (1997),
              more detailed information. Third, the objective to be     Drexl and Kimms (1997), Muckstadt and Roundy
              minimized in a planning model is typically a total cost   (1993), and Dobson (1987, 1992). Scheduling models
              objective and the unit in which this is measured is a     typically focus on how to schedule a number of jobs in
              monetary unit; the objective to be minimized in a sched-  a given machine environment in order to minimize
              uling model is typically a function of the completion     some objective. For general treatises on scheduling,
              times of the jobs and the unit in which this is measured  see Bhaskaran and Pinedo (1992), Brucker (1998),
              is often a time unit. Nevertheless, even though there are Pinedo (2002), and Pinedo and Chao (1999). For appli-
              fundamental differences between these two types of        cations of scheduling to supply chain management,
              models, they often have to be incorporated into a single  see Hall and Potts (2000) and Lourenco (2001). Some
              framework, share information, and interact extensively    research has been done on more integrated models in
              with one another.                                         the form of hierarchical planning systems; this re-
                Planning and scheduling models may also interact        search has resulted in frameworks that incorporate
              withothertypesofmodels,suchaslongtermstrategic            planning and scheduling; see Bowersox and Closs
              models, facility location models, demand manage-          (1996), Barbarosoglu and Ozgur (1999), Dhaenens-
              ment models, and forecasting models; these models         Flipo and Finke (2001), Shapiro (2001), and Miller
              are not discussed in this paper. The interactions with    (2002). For examples of descriptions of successful in-
              these other types of models tend to be less intensive     dustrial implementations, see Haq (1991), Arntzen,
              andless interactive. In what follows, we assume that the  Brown, Harrison, and Trafton (1995), Hadavi (1998),
              physical settings in the supply chain have already been   and Shepherd and Lapide (1998).
              established; the configuration of the chain is given, and    This paper is organized as follows. The second section
              the number of facilities at each stage is known.          describes and categorizes some of the typical industrial
                Supplychainsinthevariousindustriesareoftennot           settings. The third section discusses the overall frame-
              very similar and may actually give rise to different      works in which planning models as well as scheduling
              sets of issues and problems. This paper considers ap-     models have to be embedded. The fourth section de-
              plications of planning and scheduling models in sup-      scribes a standard mixed integer programming formu-
              ply chains in various industry sectors. A distinction is  lation of a planning model for a supply chain. The fifth
              made between two types of industries, namely the          section covers a typical formulation of a scheduling
              continuous manufacturing industries (which include        problem in a facility in a supply chain. The sixth section
              the process industries) and the discrete manufacturing    describes an actual implementation of a planning and
              industries (which include, for example, automotive        scheduling software system at the Danish beerbrewer
              andconsumerelectronics).Eachoneofthesetwomain             Carlsberg A/S. The last section presents the conclusions
              categories is subdivided into several subcategories.      and discusses the impact of the Internet on decision
              This categorization is used because of the fact that the  support systems in supply chains.
              planning and scheduling procedures in the two main
              categories tend to be different. We focus on the frame-   2.   Supply Chain Settings and
              works in which the planning and scheduling models
              have to be embedded; we describe the type of infor-            Configurations
              mation that has to be transferred back and forth be-      This section gives a concise overview of the various
              tween the modules and the kinds of optimization that      types of supply chains. It describes the differences in
              is done within the modules.                               the characteristics and the parameters of the various
                 Kreipl and Pinedo: Planning and Scheduling in Supply Chains
                 Production and Operations Management 13(1), pp. 77–92, © 2004 Production and Operations Management Society                                 79
                 categories. It first describes the various different in-                  single machine and parallel machine scheduling mod-
                 dustry groups and their supply chain characteristics                     els. If it operates according to mts, then it may follow
                 and then discusses how the different planning and                        a so-called s-S or Q-R inventory control policy. If it is
                 scheduling models analyzed in the literature can be                      amixtureofmtoandmts,thentheschedulingpolicies
                 used in the management of these chains. One can                          become a mixture of inventory control and detailed
                 make a distinction between two types of manufactur-                      scheduling rules.
                 ing industries, namely:                                                     Discrete Manufacturing. The discrete manufacturing
                    (I) Continuous manufacturing industries (e.g., the                    industry sector is quite diverse and includes the auto-
                 process industries),                                                     motive industry, the appliances industry, and the pc
                    (II) Discrete manufacturing industries (e.g., cars,                   industry. From the perspective of planning and sched-
                 semiconductors).                                                         uling, a distinction can be made between three differ-
                 These two industry sectors are not all-encompassing;                     ent types of operations in this sector. The reason for
                 theborderlinesaresomewhatblurryandmayoverlap.                            making such a distinction is based on the fact that
                 However, planning and scheduling in continuous                           planning and scheduling in these three segments are
                 manufacturing (the process industries) often have to                     quite different.
                 deal with issues that are quite different from those in                     (II-a) Primary converting operations (e.g., cutting
                 discrete manufacturing.                                                  and shaping of sheet metal),
                    Continuous Manufacturing. Continuous manufactur-                         (II-b) Main production operations (e.g., production
                 ing (process) industries often have various types of                     of engines, pcbs, wafers), and
                 different operations. The most common types of op-                          (II-c) Assembly operations (e.g., cars, pcs).
                 erations can be categorized as follows:                                     Primary Converting Operations in Discrete Manufac-
                    (I-a) Main processing operations,                                     turing (II-a). Primary converting operations are some-
                    (I-b) Finishing or converting operations.                             what similar to the finishing operations in the process
                    Main Processing Operations in Continuous Manufac-                     industries. These operations may typically include
                 turing (I-a). The main production facilities in the pro-                 stamping, cutting, or bending. The output of this op-
                 cess industries are, for example, paper mills, steel                     eration is often a particular part that is cut and bent
                 mills, aluminum mills, chemical plants, and refineries.                   into a given shape. There are usually few operations
                 Inpaper,steel,andaluminummills,themachinestake                           doneonsuchanitem,andtheroutinginsuchafacility
                 in the raw material (e.g., wood, iron ore, alumina) and                  is relatively simple. The final product of a primary
                 produce rolls of paper, steel, or aluminum, which                        converting facility is usually not a finished good, but
                 afterwards are handled and transported with special-                     basically a part or piece made of a single material
                 ized material-handling equipment. Machines that do                       (boxes, containers, frames, stamped body parts of cars,
                 the main processing operations typically have very                       andsoon).Examplesofthetypesofoperationsinthis
                 high startup and shutdown costs and usually work                         category are stamping plants that produce body parts
                 around the clock. A machine in the process industries                    for cars, and plants that produce epoxy boards of
                 also incurs a high changeover cost when it has to                        various sizes for the facilities that produce Printed
                 switch over from one product to another. Various                         Circuit Boards. The planning and scheduling proce-
                 methodologies can be used for analyzing and solving                      dures under II-a may be similar to those under I-b.
                 the models for such operations, including cyclic                         However, they may be here more integrated with the
                 scheduling procedures and Mixed Integer Program-                         operations downstream.
                 ming approaches.                                                            MainProduction Operations in Discrete Manufacturing
                    Finishing Operations in Continuous Manufacturing                      (II-b). The main production operations are those op-
                 (I-b). Many process industries have some form of fin-                     erations that require multiple different operations by
                 ishing operations that do some converting of the out-                    different machine tools, and the product (as well as its
                 put of the main production facilities. This converting                   parts) may have to follow a certain route through the
                 usually involves cutting of the material, bending, fold-                 facility going through various work centers. Capital
                 ing, and possibly painting or printing. These opera-                     investments have to be made in various types of ma-
                 tions often (but not always) produce commodity-type                      chine tools (lathes, mills, chip fabrication equipment).
                 items, for which the producer has many clients. For                      For example, in the semiconductor industry, wafers
                 example, a finishing operation in the paper industry                      typically have to undergo hundreds of steps. These
                 mayproduce cut size paper out of the rolls that come                     operations include oxidation, deposition, and metalli-
                 from the paper mill. The paper finishing business is                      zation, lithography, etching, ion implantation, pho-
                 often a mixture of Make-To-Stock (mts) and Make-To-                      toresist stripping, and inspection and measurements.
                 Order (mto). If it operates according to mto, then the                   It is often the case that certain operations have to be
                 scheduling is based on customer due dates and se-                        performed repeatedly and that certain orders have to
                 quence-dependent setup times. This leads often to                        visit certain workcenters in the facility several times,
                                                                                                         Kreipl and Pinedo: Planning and Scheduling in Supply Chains
                  80                                        Production and Operations Management 13(1), pp. 77–92, © 2004 Production and Operations Management Society
                  i.e., they have to recirculate through the facility. In                         Table 1
                  semiconductorandPrintedCircuitBoardmanufactur-                                                                                                  Product
                  ing, the operations are often organized in a job shop                           Sector        Processes        Time horizon    Clock-speed   differentiation
                  fashion. Each order has its own route through the                               (I-a)    planning             long-medium     low            very low
                  system, its own quantity (and processing times), and                            (I-b)    planning/scheduling  medium/short    medium/high    medium/low
                  its own committed shipping date. An order typically                             (II-a)   planning/scheduling  medium/short    medium         very low
                  represents a batch of identical items that requires se-                         (II-b)   planning/scheduling  medium/short    medium         medium/low
                  quence-dependent setup times at many operations.                                (II-c)   scheduling           short           high           high
                     Assembly Operations in Discrete Manufacturing (II-c).
                  The main purpose of an assembly facility is to put
                  different parts together. An assembly facility typically                           There are some basic differences between the pa-
                  does not alter the shape or form of any one of the                              rameters and operating characteristics of the facilities
                  individual parts (with the possible exception of the                            in the two main categories described above. Several of
                  painting of the parts). Assembly operations usually do                          these differences have an impact on the planning and
                  notrequiremajorinvestmentsinmachinetools,butdo                                  scheduling processes, including the differences in (i)
                  requireinvestmentsinmaterialhandlingsystems(and                                 the planning horizon, (ii) the clock-speed, and (iii) the
                  possibly robotic assembly equipment). An assembly                               level of product differentiation.
                  operation may be organized in workcells, in assembly                               (i) The planninghorizonincontinuousmanufactur-
                  lines, or according to a mixture of workcells and as-                           ing facilities tends to be longer than the planning
                  semblylines. For example, pcs are assembled in work-                            horizon in the discrete manufacturing facilities. In
                  cells, whereas cars and TVs are typically put together                          continuous as well as in discrete manufacturing the
                  in assembly lines. Workcells typically do not require                           planning horizons tend to be shorter more down-
                  any sequencing, but they may be subject to learning                             stream in the supply chain.
                  curves. In assembly operations that are set up in a line,                          (ii) The so-called “clock-speed” tends to be higher
                  the sequencing is based on grouping and spacing heu-                            in a discrete manufacturing facility than in a continu-
                  ristics combined with committed shipping dates. The                             ous manufacturing facility. A high clock-speed im-
                  schedules that are generated by the grouping and spac-                          plies that existing plans and schedules often have to be
                  ing heuristics typically affect not only the throughput of                      changed or adjusted; that is, planning and scheduling
                  the line, but also the quality of the items produced.                           is more reactive. In continuous as well as in discrete
                     Supplychainsinbothcontinuousanddiscreteman-                                  manufacturing, the clock-speed increases the more
                  ufacturing may have, besides the stages described                               downstream in the supply chain.
                  above,additionalstages.Inasupplychaininaprocess                                    (iii) In discrete manufacturing, there may be a sig-
                  industry, there may be a stage preceding Stage I-a in                           nificant amount of mass customization and product
                  whichtherawmaterialisbeinggatheredatitspointof                                  differentiation. In continuous manufacturing, mass-
                  origination (which may be a forest or a mine) and                               customization does not play a very important role.
                  taken to the main processing operations. There may                              The number of SKUs in discrete manufacturing tends
                  also be a distribution stage following stage I-b. A                             to be significantly larger than the number of SKUs in
                  company may have its own distribution centers in                                continuous manufacturing. The number of SKUs
                  different geographical locations, where it keeps cer-                           tends to increase more downstream in the supply
                  tain SKUs in stock for immediate delivery. The com-                             chain.
                  pany may also ship directly from its manufacturing                                 These operating characteristics are summarized in
                  operations to customers. A supply chain in a discrete                           Table1.Becauseofthesedifferences,theplanningand
                  manufacturing industry also may have other types of                             scheduling issues in each one of the sectors can be
                  stages. There may be a stage preceding stage II-a in                            very different. Table 2 presents a summary of the
                  which raw material is being collected at a supplier                             model types that can be used in the different catego-
                  (which may be an operation of the type I-b) and                                 ries as well as the corresponding solution techniques.
                  broughttoaprimaryconvertingoperation.Theremay                                      Note that problems that have continuous variables
                  also be a stage following stage II-c which would con-                           mayleadtoMixedIntegerProgramming(mip)formu-
                  sist of distribution operations (e.g., dealerships).                            lations, whereas problemsthathaveonlydiscretevari-
                     Supplychainsinbothcontinuousanddiscreteman-                                  ables may lead to pure Integer Programming (ip)
                  ufacturing may have several facilities at each one of                           formulations (or Disjunctive Programming formu-
                  the stages, each one feeding into several facilities at                         lations). However, a discrete problem in which certain
                  stages downstream. The configuration of an entire                                variablesassumelargevalues(i.e.,thenumberofunits
                  chain may be quite complicated: For example, there                              to be produced) may be replaced by a continuous
                  may be assembly operations that produce subassem-                               problem, resulting in a Mixed Integer Programming
                  blies that have to be fed into a production operation.                          formulation rather than a pure Integer Programming
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...Productionandoperationsmanagement poms vol no spring pp issn production and operations management society planning scheduling in supply chains anoverview of issues practice stephan kreipl michael pinedo sap germany ag co kg neurottstrasse a walldorf stern school business new york university west fourth street his paper gives an overview the theory titrstgivesanoverviewofthe various models that have been studied literature including lot sizing machine it subsequently categorizes industrial sectors which are important these industries include continuous manufacturing as well discrete we then describe how can be used design development decision support systems for discuss detail implementation such system at carlsberg s beerbrewer denmark conclude with discussion on current trends key words chain enterprise resource erp sys tems multi echelon inventory control submissions acceptance received october revisions april accepted july introduction taking into account holding costs trans this fo...

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