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Judgment and Decision Making, Vol. 2, No. 3, June 2007, pp. 189–203. Theskill element in decision making under uncertainty: Control or competence? AdamS.Goodie¤ andDianaL.Young University of Georgia Abstract Many natural decisions contain an element of skill. Modern conceptions of the skill component include control (Goodie, 2003) and competence (Heath & Tversky, 1991). The control hypothesis states that a task’s skill component (the sensitivity of the task to skill) affects decision making; the competence hypothesis states decision making is affected only if the participant possesses the skill. Three experiments compared risk taking patterns between two groups. One group faced bets on random events, and another group faced bets on their answers to general knowledge questions, which is a task characterized by control. In Experiment 1, control increased risk taking markedly with all statistical properties held constant. In Experiment 2, decisions made in domains of varying difficulty, and by individuals of varying ability, yielded further qualified support for the role of competence. In Experiment 3, the role of control was replicated, and participants’ perceptions of the differences in group treatments aligned more with the implications of the control hypothesis than with the competence hypothesis. Results offered support for the control hypothesis across a range of competence. Keywords: control, competence, decision making, choice, betting, risk, overconfidence, college students. 1 Introduction 1.1 Ambiguityandskill Decisionresearchersknowagreatdealaboutthetermsof Ellsberg (1961) and many others have found that people risk that people will accept and reject on random events are generally ambiguity averse; in the domain of gains, such as the drawing of a lottery number, rolling a die, or peoplepreferaprospectinwhichprobabilitiesofpossible pullingapokerchipfromabookbag. Lessisknownabout outcomes are known to a prospect in which probabilities how individuals accept or reject risk when they are bet- ofthesameoutcomesarenotstated(ambiguous)buthave ting on their own golf putts, stock picks, organizational the same average value. The major exception to this is at decisions or answers to trivia questions. very low probabilities, where ambiguity is preferred. In Researchers readily build models of decision making the domain of losses, these preferences are reversed. around risky decisions based on random events. Much Examination of the effect of a skill element constitutes decision research is analogous to psychophysical percep- a special case of ambiguity. What is Shaquille O’Neal’s tion research, relating psychological events to objective probability of making his next free throw? At the con- criteria. A bookbag with 70 percent white and 30 per- clusion of the 2006–07 season, his career free throw rate cent red poker chips presents a clear objective criterion to was 52.5%, but his free throw rate for the season was which subjective perceptions may readily be compared. only 42.2%. At his next free throw opportunity, he may Sinking a free throw does not present such a clear crite- be suffering from the flu, or coming off a terrible game, rion with regard to its associated probabilities. For this or on a hot streak, or he may merely believe he’s on a reason, researchers have difficulty in evaluating perfor- hot streak (Gilovich, Vallone, & Tversky, 1985). Unlike mance relative to a normative criterion when the task is a lottery draw, in which it is easier to construct a reason- assessing the probability of a made free throw, as well able estimate of the probability of winning (for example, as in establishing valid lawful relationships between rel- by reading the ticket), the sample space for a successful evant probabilities and decisions. free throw is not clearly defined. In other words, the pre- diction of performance is variable over time in a skilled ¤This research was supported by National Institutes of Health task, hence it is more difficult to predict on the basis of research grant MH067827. Address correspondence to: Adam S. pastperformance. Infact,mostdefinitionsofskillstateor Goodie, Department of Psychology, University of Georgia, Athens, imply that the person exerting skill can change the prob- GA 30602–3013; Phone 706–542–6624; Fax 706–542–3275; Email goodie@uga.edu ability of success. 189 Judgment and Decision Making, Vol. 2, No. 3, June 2007 Control and competence in bet acceptance 190 The existing evidence suggests that a skilled task that fer. Across an assortment of situations, when betting on determines an uncertain outcome has an effect on prob- questions drawn from intermixed domains, the propor- ability assessment and decision making that is distinct tion of times that participants chose to bet on their knowl- from that of ambiguity alone. For example, in demon- edge was a steeply increasing function of the probability strating the "illusion of control," Langer (1975) showed of winning (Experiments 1 and 3). Because confidence that people responded differently to vague likelihoods consistently exceededaccuracyintheseexperiments,bet- when certain superficial characteristics of the prospects ting on a random event whose probability of winning was weredistorted, for example when the familiar symbols of equal to confidence was more likely to win than betting a deck of cards were replaced by unfamiliar symbols, or on the belief itself, and Heath and Tversky (1991) noted whenparticipantswerepermittedtopracticeonarandom that the acceptance of knowledge-basedbetsoverrandom mechanism similar to a roulette wheel. Langer argued bets resulted in a 15% loss of expected earnings. that the changes in the appearance of a skill component Heath and Tversky then (Experiment 4) tested the caused changes in responses. Confidence ratings, bet ac- competence hypothesis by drawing questions from dis- ceptance and bet amounts were all affected by apparent crete domains in which participants believed themselves control, although the illusion of control is not robust to to be either competent or incompetent. They observed multi-shot gambles (Koehler, Gibbs, & Hogarth, 1994). that, with subjective probability held constant, partici- Participants bet more when given skill-relevant manipu- pants displayed a consistent behavioral pattern: bets in a lations such as being able to choose whether to receive domain of competence were preferred to bets on random more cards in a simulated blackjack game, but not when events, which in turn were preferred to bets in a domain given skill-irrelevant manipulations such as choosing a of incompetence. They concluded that people seek out different dealer (Chau & Phillips, 1995). Also, partici- ambiguity in domains of competence but avoid it in areas pants high in desire for control bet more than those low in of incompetence. desire for control on events over which they had falsely Fox and Tversky (1995; Fox & Weber, 2002; see also perceived control. Those high in desire for control bet Chow&Sarin,2001)presentedacompaniontothecom- less than others on events over which they did not have petence hypothesis, the comparative ignorance hypoth- illusory control (Burger & Schnerring, 1982). esis, positing that relative knowledge affects decisions most strongly when the contrast between conditions of greater and lesser competence is brought to the decision 1.2 Control and competence maker’s attention. These findings are notably contrary to the early ambi- Recent research has advanced two major conceptions of guity findings with random events: when evaluating bets the role of skill in decision making: competence (Heath on vaguely probable events with a skill component, par- &Tversky,1991)andcontrol(Goodie,2003). Thesecon- ticipants preferred the ambiguous (skilled) option at high ceptions have important commonalities, sharing an em- probabilities but preferred the unambiguous(random)op- phasis on the role that the skill component of a task plays tion at low probabilities. However, the evidence specifi- in shaping decision making under uncertainty (apart from cally in support of the control hypothesis remains limited the probability and magnitude of possible outcomes. The to Heath and Tversky’s Experiment 4 comparing just two control hypothesis claims that people bet more when skill domains under unusual selection techniques, which are makesadifference;thecompetencehypothesisclaimsthe discussed at more length below. sameeffectbutonlywhenanindividualpossessestherel- More recent studies (Goodie, 2003) assessed risk atti- evant skill. Control is a property of the task: if the task tude by pitting a bet on knowledge item against no bet requires actions that can be learned, then it is character- at all, rather than a bet on a random event of equivalent ized by control, even if a participant has not yet learned probability. Goodie constructed bets on knowledge items the skill. Competence, on the other hand, is an interactive to be fair, having zero average marginal value if confi- characteristicofboththetaskandtheperson: competence dence was well calibrated. In the first two experiments, exists only if the task both can be learned (the task com- bet acceptance sharply increased as confidence increased ponent) and has been learned (the person component). for knowledge bets, bearing a striking resemblance to the Heath and Tversky (1991) argued that people prefer to comparable data obtained by Heath and Tversky (1991) bet on questions about knowledge topics in which they when using mixed-domain questions. In Experiment 3, feel competent rather than incompetent. In their stud- one group considered bets on their knowledge. The other ies, participants chose to bet on either the correctness of groupsconsideredbetsoneventsthatappearedrandomto their answer to a general knowledge question or a ran- participants but that Goodie constructed to be identical in dom event whose probability matched their previously every statistical way to bets on knowledge. Participants stated confidence, with identical payoffs in each bet of- accepted more bets on random events at low probabilities Judgment and Decision Making, Vol. 2, No. 3, June 2007 Control and competence in bet acceptance 191 and more bets on their knowledge at high probabilities, competence and control in decisions under uncertainty. revealing the anticipated crossover effect. The present experiments test the competence hypothe- Animportantdifferencearisesbetweenstudiesthatuti- sis against the control hypothesis by eliciting betting de- lize questions drawn from a single domain (e.g., U.S. his- cisions within domains of varying difficulty and among tory) and those that use questions from mixed domains participants of varying ability. (e.g., Greek mythology, U.S. history, and sports). As The distinction between competence and control is Heath and Tversky (1991) noted in discussing the dif- most evident in a skill-based task in which a particular ferences between single and mixed domains, low confi- participant has little skill. The control hypothesis sug- denceitemsinmixed-domainpopulationswillsystemati- gests people bet more when skill could be attained, the cally include more questions from low-competence do- competence hypothesis only when it has been attained. mains. Similarly, Gigerenzer (1991) noted the impor- Wecan best differentiate between these two hypotheses tance of utilizing single-domain questions in assessing when skill could be attained but has not. The control confidence in answers. In a mixed-domain set of gen- hypothesis suggests the skill element does alter decision eral knowledge questions, the methods used by the deci- making under such conditions, whereas the competence sion maker to generate confidence assessments become hypothesis suggests it does not. uninterpretable because the decision maker may be using a different reference set than the experimenter. Asking 1.4 General Method participants questions in a single domain allows for more reliable representations of confidence across all questions Wereport three experiments which use the methods de- asked. veloped by Goodie (2003; Campbell, Goodie, & Foster, There is reason to expect that control per se influences 2004). Thebasictaskoffairbetsonknowledgeusesthree decision making. Skinner (1996), in a major review of kinds of questions, administered in two phases. theliterature, notes that “[w]hen people perceive that they have a high degree of control, they exert effort, try hard, 1.4.1 Phase 1. General knowledge and confidence initiate action, and persist in the face of failures and set- assessment backs; theyevinceinterest, optimism, sustainedattention, problem solving, and an action orientation” (p. 556, cf. The first question type was a two-alternative forced Seligman, 1975). Where control prevails, a prospect with choice question. Prior studies (Goodie, 2003) adapted negative expected value, narrowly conceived, might also questions from a collection (Nelson & Narens, 1980) that be an opportunity to learn new skill that will result in fu- sampled from diverse domains. The present studies ran- ture prospects with positive value, and might therefore domlyselectedquestionsfromfivewell-defineddomains. be worth accepting. This is an interesting complement to Three question populations selected two of the 50 U.S. thenormativeargumentmadebyFrischandBaron(1988; states at random and asked for a binary comparison on Baron, 2000) that other ambiguous prospects, even with one statistic: population, land area, or population den- positive expected value, might be worth postponing un- sity, manipulated between-subjects. The other two ques- til further information is available to permit better-valued tion populations randomly selected two of the 50 largest decisions. We argue that ambiguous prospects character- U.S.citiesandelicitedacomparisonofthecitiesoneither ized by control, even with negative expected value, might 1 population or driving distance to Athens, Georgia. be worth pursuing in order to set up better-valued deci- The second question type asked for an assessment of sions later. The possibility of accepting bets in order to confidence in each question, placed in one of the follow- increase skill does not apply when competence already ingcategories: 50–52%,53–60%,61–70%,71–80%,81– exists, only when the possibility of exerting control to in- 90%, 91–97%, and 98–100%. In a binary task such as crease competence prevails. this one, the range of 50%-100% reflects the full range of competence, from complete ignorance where accu- 1.3 Thepresentexperiments racy would be 50% and confidence should not be much higher, to absolute knowledge where accuracy and confi- The goals of this paper are: a) to compare across do- dence are both 100%. Confidence was taken as the mid- mains wherein people have different degrees of compe- 1State population was taken as the 1999 Census Bureau estimate, tence, in order to observe the degree to which variation in and population density was the ratio of population to land area. Ques- competence makes a difference in risk attitude; b) to ex- tions involving city comparisons used the 50 largest metropolitan areas tend the risk-attitude findings of Goodie (2003) to single- in the continental U.S., to eliminate the confusion involved in consid- domainformats,amanipulationthatmadeaconsiderable ering driving distance to San Juan, Puerto. City population was taken difference in the ambiguity-attitude findings of Heath and as the population of the entire metropolitan area as identified by the Census Bureau (this was made clear in the instructions), and driving Tversky (1991); and c) to begin to compare the roles of distance was the distance to the central city. Judgment and Decision Making, Vol. 2, No. 3, June 2007 Control and competence in bet acceptance 192 point of the selected confidence category. We used these In the Gains Only structure, the certain option was a categories to assess risk taking across a well-defined ar- gain of 100 points. The bet offered a gain of 100 /confi- ray of probabilities from chance to certainty, combining dence points if the answer was correct and no gain if the equal spacing of categories in the mid-range and greater answer was wrong. So, if the participant bet on an an- discrimination near the endpoints. This range confers swer in which she had 75% confidence, she won 100/.75 the advantages of reflecting all binary choices and being = 133 points if the answer was correct but nothing if the simple and easily understood, although it also bears the answer was wrong. She gained 100 points if she rejected clear limitations of excluding half the probability spec- the bet. It is easy to show that the average outcome of ac- trum. These studies adopted confidence elicitation meth- cepting a bet in either format is equal to the certain option ods without alteration from those used by Goodie (2003; (no change in the Mixed format or a gain of 100 points in Campbell et al., 2004). Gains Only) if p(correct) = confidence, less than the cer- tain option if p(correct) < confidence, and greater than 1.4.2 Phase 2. Betting on answers the certain option if p(correct) > confidence. Athird question type elicited acceptance or rejection of 1.4.4 “Answers”and“Random”groups a bet on the correctness of each answer that was given. Participants played out these bets for point accumula- In Experiments 1 and 3, we randomly assigned partici- tions that were not backed by monetary incentives. In pants to two groups that differed in whether they believed all conditions, participants faced a two-alternative choice they were betting on their knowledge or on a random between a certain outcome and a bet. The bet was al- event. The Answers group bet on their answers, using ways fair, having average value equal to the certain op- either the Mixed or Gains Only format in different exper- tion if the participant’s confidence judgment was well- iments. TheRandomgroup’sbetsheldallstatisticalprop- calibrated. Its average value was less than that of the erties constant, differing from the Answers group’s only certain option if the participant was overconfident and in appearing to rely on random events rather than partic- greater than the certain option if the participant was un- ipants’ answers. Many dimensions of bets on knowledge derconfident. Afteracceptingorrejectingthebet,thepar- are determined by the participants’ responses, such as the ticipant received feedback, including the correct answer distribution of subjective probabilities of winning (deter- to the question, the number of points gained or lost (in- mined by confidence), the frequency of winning (deter- cluding if no points were gained or lost), and the cumula- mined by accuracy), and any order effects on these di- tive point total. mensions (for example, if overconfidence declines with experience, cf. Sieck & Arkes, 2005, or accuracy de- 1.4.3 Thebetting formats clines with fatigue, or any number of other possibilities). Bybasingtheapparentlyrandombetsontheparticipant’s We used two betting formats, with Mixed gains and responses, we can rule out these and any other alternative losses, and Gains Only. The Mixed format was used in explanations based on such statistical properties of the re- order to reflect the structure of many risks which contain sponses of participants in the Answers condition. the possibility of either gain or loss. The Gains Only for- Bets that appeared stochastic in fact relied on partici- matwasusedtoeliminatethecomplexityofpossiblydif- pants’ answers and confidence assessments in the knowl- fering value and weighting for gains and losses. We de- edge questions. In the betting phase, each answer was signed both betting formats to provide average outcomes converted into a bet on a seemingly random event with that were equal if the bet was accepted or rejected, as- the stated probability of winning equal to assessed confi- suming good calibration. Betting formats were always denceinacorrespondingtriviaanswer; thecorrectnessof varied between subjects, or were kept constant within an the corresponding answer determined the bet’s outcome. experiment, so that no participant needed to comprehend, For example, if a participant expressed 75% confidence remember, or distinguish between both. in her answer to the first question, then the first bet she In the Mixed format, the certain option was no change encountered in the betting phase instructed: "A number in points, and the bet provided for a gain of 100 points if will be chosen at random between 0 and 100, and to win the answer was correct or a loss of 100 * confidence/(1- the bet, the Chosen number must be less than or equal confidence) points if the answer was incorrect. For ex- to the Magic Number. The Magic Number this time is: ample, if a participant was 75% confident in an answer, 75. If the chosen number is LESS THAN or equal to then she considered a bet wherein she won 100 points if the Magic Number, you gain 100 points. If the chosen the answer was correct but a loss of 100 * (.75/.25) = 300 number is greater than the Magic Number, you lose 300 points if the answer was wrong. If she rejected the bet, points." If the participant accepted the bet, she won the she did not gain or lose any points. bet if her answer to the corresponding question was cor-
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