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Adaptive Strategic Execution Program STRATEGY. WORK. PEOPLE. Influencing Without Authority Influencing Without Authority equips participants with the skills needed to build credibility and effectively influence stakeholders, even if they lack the formal authority to make demands on resources. This course helps attendees YOU WILL LEARN TO: understand the attitudes and behaviors of leaders who know Identify what it means to how to get work done through influence and persuasion, influence without authority and what you can do to be whether managing up, down, across, or diagonally within successful organizations. Read the larger context in which you wish to influence without Influencing Without Authority begins by placing the concept authority of influence within the larger context of environmental, Employ principles and tools to organizational, network, relational, and interpersonal build your influence within your organization factors. It breaks influence down into a series of learnable Apply what you’ve learned to skills, moving beyond the notion that influence is simply the a series of specific situations product of personal charisma or charm, and instead, gives where leading without authority is most required participants tools needed to negotiate the political landscape of organizations. Participants also learn how to build the personal credibility that serves as the foundation of effective influence and how to apply a powerful methodology for resolving performance challenges in an environment where power cannot be exerted by one individual over another. They also learn how to build networks by overcoming internal barriers to creating new contacts. Finally, Influencing Without Authority provides the tools necessary to be more influential on both a personal and more strategic level. TM ADAPTIVE STRATEGIC EXECUTION PROGRAM | Smarter project-based work for a more complex world Strategy Execution FORMERLY IPS LEARNING & ESI INTERNATIONAL Adaptive Strategic Execution Program STRATEGY. WORK. PEOPLE. KEY TOPICS Looking at the Context Model Solving Performance Problems – Formal/Informal Authority – When Performance Problems Arise: Direct Reports, – What is “Influencing without Authority”? Supervisors, Stakeholders, External Parties – Informal Authority in the VUCA Environment – How Effective Influencers Work – The Context Model – A Model for Dealing with Performance Problems: Reading the Context • Phase 1: Prepare • Phase 2: Engage – Reading the Context: Business Dynamics and • Phase 3: Evaluate Environment • Phase 4: Resolve – PESTEL Analysis: Political, Economic, Social, • When Best Efforts Fail Technological, Environmental, Legal Maintaining Networks and Relationships – How To Be Influential in the Organization – What Do We Mean by “Networking”? – Organization Analysis: Four Frames – Four Key Uses of Networking – Reading the Context: Networks – Dispelling Network Myths – Relationship Analysis: Social Exchange Theory – Five Rules of Networking – Reading the Context: Personal Behavior – Three Types of Networks: Operational, Personal, – Principles of Influence Strategic – Difference between Power and Influence – Steps to Building a Better Network – Overview of the Six Influence Principles – Tool for Building a Better Network – Principle 1: Liking – Tips for Networking Events – Principle 2: Social Proof – Principle 3: Consistency Persuading Others and Influencing Strategically – Principle 4: Scarcity – What Is/Is Not Persuasion? – Principle 5: Expertise – Being Persuasive: Four Elements – Principle 6: Reciprocity • Element: Establish Credibility Dealing with Organizational Politics • Element: Frame for Common Ground – What Does the Term Organizational Politics Mean? • Element: Provide Evidence – Why Concern Ourselves with Politics? • Element: Connect Emotionally – How Good a Politician Are You? – What Does “Influencing Strategically” Mean? – Methodology for Influencing Up – Stereotypes about senior stakeholders • Political Intuition – Four Steps of Strategic Persuasion • Political Insight • Step 1: Survey Your Situation • Advance Work • Step 2: Confront the Five Barriers • Positive Politics • Step 3: Make Your Pitch • Step 4: Secure Your Commitments Gaining Credibility – When Issues Arise – Two Elements of Credibility: Confidence and Competence – The Trust Equation – Tool: Credibility Grid – Building Your Credibility: Focusing on behaviors – The 13 Behaviors: Trust-Based, Competence-Based, and Trust & Competence Behaviors TM ADAPTIVE STRATEGIC EXECUTION PROGRAM | Smarter project-based work for a more complex world Strategy Execution FORMERLY IPS LEARNING & ESI INTERNATIONAL
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