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Pharmacy Technician Training Manual Distributed by OPhA 5th Edition, September 2010 2 CONTENTS Page 1. Introduction 4 2. Pharmacy Technician Certification Board 5 3. Pharmacy Technician Training Guidelines 6 4. Phase 1 Training 7 5. Phase 2 Training 14 6. Appendixes • Appendix 1: Confidentiality of Patient Information 21 • Appendix 2: HIPAA 22 • Appendix 3: Pharmacy Technician and Supportive 23 Personnel Rules • Appendix 4: OBNDD Pseudoephedrine Control 33 • Appendix 5: Terminology 37 • Appendix 6: Abbreviations 40 • Appendix 7:Measurements 41 • Appendix 8: Sample Work Schedule 42 • Appendix 9: Auxiliary Labels 43 • Appendix 10: Definition of the Practice of Pharmacy 45 3 Introduction In May of 1993 the Oklahoma State Board of Pharmacy asked the Oklahoma Pharmaceutical Association (OPhA) to develop a Pharmacy Technician Training Manual. The purpose of the fifth edition of this manual is to provide pharmacies and pharmacists in the state a training manual of pharmacy material that has been approved by the Oklahoma State Board of Pharmacy. Due to increased quantity of prescriptions in recent years, there has been an increased demand for pharmacy staff. The increased use of pharmacy technicians should increase efficiency and quality of pharmaceutical care. However, the pharmacist must live up to the full potential of his or her professional roles and responsibilities. “Tech” will be the term used for pharmacy technician in the manual. 4
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