Filetype Excel XLSX | Posted on 07 Jul 2022 | 3 years ago
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Sheet 1: Summary of Frameworks available
| Framework Name | Job Families | Number of Unique Jobs | Number of Functional and Technical Competencies |
| Banking & Financial Services v.6 | 13 Job Families | 199 Job Models | 209 Functional Competencies |
| Construction Industry v.1 | 6 Job Families | 63 Job Models | 58 Functional Competencies |
| Consulting Services Industry v.1 | 5 Job Families | 65 Job Models | 78 Functional Competencies |
| Customer Relationship Management v.2 | 4 Job Families | 81 Job Models | 158 Functional Competencies |
| Education Industry v.1 | 5 Job Families | 50 Job Models | 101 Functional Competencies |
| Energy Industry v.2 | 9 Job Families | 90 Job Models | 200 Functional Competencies |
| General Corporate Functions v.13 | 20 Job Families | 394 Job Models | 412 Functional Competencies |
| Hardware Industry v.2 | 9 Job Families | 181 Job Models | 106 Functional Competencies |
| Healthcare v.2 | 23 Job Families | 415 Job Models | 537 Functional Competencies |
| Hospitality v.1 | 4 Job Families | 62 Job Models | 45 Functional Competencies |
| Information Technology v.16 | 23 Job Families | 487 Job Models | 661 Functional Competencies |
| Insurance Industry v.9 | 12 Job Families | 158 Job Models | 187 Functional Competencies |
| Manufacturing Industry v.6 | 11 Job Families | 259 Job Models | 231 Functional Competencies |
| Media and Publishing Industry v.1 | 5 Job Families | 56 Job Models | 65 Functional Competencies |
| Pharmaceutical Industry v.1 | 5 Job Families | 100 Job Models | 77 Functional Competencies |
| Real Estate Industry v.1 | 6 Job Families | 34 Job Models | 86 Functional Competencies |
| Retail Industry v.4 | 9 Job Families | 111 Job Models | 118 Functional Competencies |
| Software Industry v.4 | 10 Job Families | 120 Job Models | 264 Functional Competencies |
| Telecommunications v.2 | 10 Job Families | 143 Job Modles | 96 Functional Competencies |
| Each Unique Job also draws on the requisite core Business, Individual, Management and Leadership competencies available across the whole library. | |||
| Framework and Version Number |
Job Family Code | Job Family Name | Job Family Description | ||||
| Banking & Financial Services v.6 | BAC | Bank Audit and Compliance | Regulatory, legal and business requirements, audit and compliance across all bank divisions/disciplines. Includes development of policies and enforcement procedures to mitigate risk and increase operational efficacy. | ||||
| 13 Job Families | BBB | Branch Banking | Branch management and in-branch services. Teller and platform services, financial product sales, customer services, and management of lending risk to retail customer base. | ||||
| 199 Job Models | BCC | Card Services | Cardholder services, merchant services, credit management, relationship management with cardholders, vendors, and suppliers, risk management, portfolio acquisitions and sales. | ||||
| 151 Foundational Competencies | BCL | Commercial Lending Operations | Support services for commercial lending lines of business: Loan processing operations, letters of credit, et al. | ||||
| 209 Functional Competencies | BIB | Investment Banking | Mergers and acquisitions for corporate clients. Client research, due diligence, strategy, valuation and pricing, investor relations, standards and controls, legal investment banking issues, financial modeling, analysis and research, tender offers, pitch books, public and media relations. | ||||
| BIRM | Bank Investment Risk Management | Jobs related to the management of risk in Investment Banking. | |||||
| BRL | Bank Retail Lending | Jobs related to the creation, underwriting, and servicing of consumer personal loans and mortgages. | |||||
| BRO | Bank Retail Operations | Support services for retail banking lines of business. Deposit operations, loan operations, collections, card production, trust operations, ATM support. | |||||
| BTY | Treasury Services | Funds management, relationship with Federal Reserve, global FX trading, capital markets, risk management, economic research, funding of bank loans and credit services, correspondent relationships, etc. | |||||
| BWMT | Wealth Management and Personal Trust | Customized and sophisticated banking, investment management, liquidity and credit management, tax planning and inheritance/estate planning for private individuals who invest sizable assets. | |||||
| CAP | Capital Markets Services | Fund operations and management for investment banks. Fund reporting, underwriting , performance and credit analysis. Debt advisory and restructuring, equity sales and trading, deal implementation and execution, industry research, structured products, convertible bonds, pricing and hedging. | |||||
| IMS | Investment Management Services | Investment services and portfolio management for corporate, high worth individual and government clients. Financial analysis and modeling, cash management and pricing, risk, trading practices, loan services and investment research, strategy and management. | |||||
| SBB | Small Business Banking | Financial services for small business commercial accounts: Lockbox, Credit, Deposit Accounts, Small Business Loans, Tax Management, etc. | |||||
| Construction Industry v.1 | COND | Construction Design | Jobs related to surveying of construction sites and design of structures. | ||||
| 6 Job Families | CONCM | Construction Financial Management | Jobs related to the management of financial aspects of construction projects: cost management, billing, etc. | ||||
| 63 Job Models | CONI | Construction Inspection | Jobs related to the inspection of structures to ensure compliance with building codes and quality standards. | ||||
| 70 Foundational Competencies | CONOS | Construction On-Site | Jobs related to the outfitting, maintenance and enhancement of buildings and related structures. | ||||
| 58 Functional Competencies | CONSS | Construction Support Services | Support services jobs related to the construction industry: Legal, Safety, Environmental, etc. | ||||
| CONM | Construction Management and Administration | Jobs related to the administration, supervision and management of construction projects. | |||||
| Consulting Services Industry v.1 | CCB | Compensation & Benefits Consulting | Research, analysis and consulting services for design, implementation and support of employee and executive compensation and benefit programs. | ||||
| 5 Job Families | CHR | Human Resource Consulting | Research, analysis and consulting services for design, implementation and support of the full range of HR functions, practices and programs | ||||
| 65 Job Models | CIT | Information Technology Consulting | Advisory, consulting and implementation services for IT strategy, architecture, infrastructure and all major IT services. | ||||
| 49 Foundational Competencies | COC | Organizational Change Consulting | Research, analysis and consulting services for the assessment, design, implementation and support of organizational change and improvement programs. | ||||
| 78 Functional Competencies | CSP | Strategy & Planning Consulting | Advisory, consulting and implementation services for defining, planning and implementing organizational strategy and associated initiatives and programs. | ||||
| Customer Relationship Management v.2 | CMA | CRM Management & Administration | Coordination and administrative support for integrated sales, marketing and customer support functions. Internal Audit, Internal Controls, Risk Management, Regulatory Compliance and Reporting | ||||
| 4 Job Families | COP | Call Center Operations | Day-to-day operation of call-center production systems and equipment, production scheduling and control, service level support, backup, recovery, capacity and disaster recovery planning | ||||
| 81 Job Models | COU | Customer Outreach | Sales, telemarketing, collections and customer surveys | ||||
| 149 Foundational Competencies | CSV | Customer Services | Telephone and Internet-based support for customer-initiated activities. Includes order processing and tracking, technical and billing problems. | ||||
| 158 Functional Competencies | |||||||
| Education Industry v.1 | EADM | Education Administration | Jobs related to the administration and management of a post-secondary educational institution: Bursar, Registrar, Financial Aid, Admissions, etc. | ||||
| 5 Job Families | EPFM | Education Premises & Facilities Management | Jobs related to the management and maintenance of the buildings, facilities and grounds of educational institutions. | ||||
| 50 Job Models | KESS | K-12 Education and Support Services | All academic teaching and support services jobs for the Kindergarten through High School grades, including counseling, administration, etc. | ||||
| 86 Foundational Competencies | PACAD | Post-Secondary Academics | Jobs related to educating students at the college level or above, including trade schools. | ||||
| 101 Functional Competencies | PSSS | Post-Secondary Support and Services | Jobs related to supporting students at the college level or above: library, laboratory, alumni relations, etc. | ||||
| Energy Industry v.2 | EXP | EXPLORATION (Oil and Gas) | Discovery of oil and gas deposits through geoscientific data and onshore/offshore exploratory drilling. | ||||
| 9 Job Families | PRO | PRODUCTION (Oil and Gas) | Extraction of oil and gas from their original deposits through onshore and offshore drilling. | ||||
| 90 Job Models | REF | REFINING and PROCESSING | Oil refining, petrochemicals, and gas processing. | ||||
| 92 Foundational Competencies | SMK | SALES and MARKETING (Oil and Gas) | Wholesale and retail sales and marketing of crude oil, natural gas and petroleum products. | ||||
| 200 Functional Competencies | EFH | Fossil and Hydro Power | Jobs related to generation of electricity through fossil fuels or hydroelectric sources. | ||||
| ENP | Nuclear Power | Jobs that are specific to the generation of electricity by nuclear power. | |||||
| ENS | Energy Business Services | Jobs that are common to all energy industry companies independent of the type of energy source. | |||||
| EPD | Power Supply and Distribution | Jobs related to electric power distribution. | |||||
| ERS | Retail Energy Services | Jobs related to the marketing and sales of energy products to commercial and residential consumers. | |||||
| General Corporate Functions v.13 | AC | Audit and Compliance | Internal audit, internal controls, risk management, regulatory compliance and reporting functions | ||||
| 20 Job Families | AD | Administration | Office and administrative support, library services, facilities, mail, and physical asset management functions | ||||
| 394 Job Models | BT | Business Tools | This job function contains a pseudo job which enables the inclusion of business tool competencies in the GCF framework data files. Business Tool competencies are typically not associated with any given job profile and may be overlooked among all other competencies. | ||||
| 151 Foundational Competencies | CB | Compensation and Benefits | Human Resources Compensation and Benefits jobs | ||||
| 412 Functional Competencies | CO | Corporate Communications | Development and publication of materials for internal and external communications about the company | ||||
| CS | Customer Support | Telephone and Internet-based support for internal and external clients on technology and business issues | |||||
| ER | Employee Relations | Human Resources Employee Relations jobs | |||||
| FN | Finance and Accounting | Accounting, budget planning and control, cash management, treasury, and tax handling functions | |||||
| GIT | General IT Jobs | Generalized IT jobs that are common to most businesses. These jobs are not as specialized as the jobs in our IT framework. | |||||
| GSCM | Supply Chain Management & Logistics | Production planning and expediting; materials management; transportation to and from the plant; shipping, receiving and traffic management | |||||
| HR | Human Resources | Staffing, recruitment, benefits, compensation and employee relations functions | |||||
| LG | Legal Services | General Counsel, attorneys and related support services. | |||||
| MK | Marketing | Marketing, advertising and market research functions | |||||
| PJM | Project Management | Project management and program management related jobs not specific to IT | |||||
| PU | Purchasing | Purchasing of goods and services, procurement, contracts administration and related legal issues | |||||
| RD | Research and Development | Research, design and development of new products or prototypes; analysis of competitive products | |||||
| SA | Sales | Sales and sales support functions | |||||
| ST | HR Staffing | Human Resources Staffing-related jobs | |||||
| TR | Training and Development | Learning and training management, career and organizational development functions | |||||
| XG | Executive | Senior and executive business management for corporate functions which are not aligned with a specific job family | |||||
| Hardware Industry v.2 | HDEV | Hardware Research & Development | Research, development and testing of technology hardware products and systems. | ||||
| 9 Job Families | HENG | Hardware Manufacturing Engineering Support | Engineering support for hardware manufacturing operations and systems. | ||||
| 181 Job Models | HFAC | Hardware Facilities & Plant Management | Management, maintenance and construction of manufacturing facilities, associated infrastructure and manufacturing equipment. | ||||
| 94 Foundational Competencies | HFLD | Hardware Field Support | On-site and remote customer support for installation and operation of company's hardware products, systems and platforms. | ||||
| 106 Functional Competencies | HOPS | Hardware Manufacturing Operations | Day-to-day production and actual manufacturing of products or components. | ||||
| HQM | Hardware Quality Management | Quality management, assurance and control, testing and compliance for hardware products and systems. | |||||
| HSAF | Hardware Manufacturing Safety | Development, implementation, and management of practices to assure safety of the manufacturing facility and staff. | |||||
| HSCM | Hardware Manufacturing Supply Chain Management & Logistics | Production planning and expediting; materials management; transportation to and from the plant; shipping, receiving and traffic management of computer hardware, equipment and components. | |||||
| HSOU | Hardware Manufacturing Sourcing and Procurement | Procurement of raw materials, components and services for manufacturing of computer equipment and components. | |||||
| Healthcare v.2 | HAD | Administration | Planning and administration of the day-to-day operations of a healthcare organization. Compliance/Risk Management, Quality Improvement. | ||||
| 23 Job Families | HCD | Cardiology | Evaluation, monitoring, planning, administration, treating and direct delivery of patient-care services for cardiac patients. | ||||
| 415 Job Models | HCO | Community and Public Relations | Information dissemination for general healthcare services. Development of public awareness, seminars, free services and screenings. | ||||
| 149 Foundational Competencies | HCS | Clinical Specialties | Sundry clinical healthcare jobs that are not part of a larger clinical healthcare job family. | ||||
| 537 Functional Competencies | HDI | Diagnostic Imaging | Planning, administrating, monitoring, and evaluating the direct delivery of imaging services to patients. | ||||
| HFD | Food and Nutrition | Food and nutrition services. Food preparation, planning, menu development, and nutritional education. | |||||
| HFM | Facilities Management | Planning and management of physical premises and equipment. Safety and security. | |||||
| HFN | Finance and Accounting | Accounting, budget planning and control, cash management. Billing, collections, tax handling. | |||||
| HHK | Housekeeping | All housekeeping-related activities for facility: cleaning, changing beds, laundry. | |||||
| HHR | Human Resources | Staffing, recruitment, benefits, compensation, employee relations. | |||||
| HMCR | Allied Healthcare Services | Jobs related to the care and support of patients outside of established medical facilities. | |||||
| HMH | Mental Health | Evaluation, monitoring, planning, administration and direct delivery of mental health services. | |||||
| HML | Medical Laboratory | Patient clinical testing, sample and specimen collecting to aid physicians in diagnosing and monitoring patient-care. | |||||
| HMR | Medical Records | Management, maintenance and safeguarding of all documentation related to patients and procedures. | |||||
| HNU | Nursing | Evaluation, monitoring, planning, administration and direct delivery of patient-care services. | |||||
| HPH | Pharmacology | Direct provision of medication-related care of healthcare organization patients. | |||||
| HPU | Purchasing | Purchasing of goods and services, procurement, contracts administration, and legal. | |||||
| HRS | Rehabilitation Services | Rehabilitative services for patients with physical disabilities. | |||||
| HSM | Sales and Marketing | Marketing, advertising and market research. Development and publication of materials for internal and external communications about the healthcare organization. | |||||
| HSS | Support Services | Clerical, office, mail, and all support services internal to facility. | |||||
| HTR | Training and Clinical Education | Clinical and non-clinical learning and training management, career and organizational development. | |||||
| SLP | Speech-Language Pathology | Identification, evaluation, consultation, treatment and direct delivery of patient care services for speech and related disorders. | |||||
| Hospitality Industry v.1 | HOSFAC | Hospitality Property Management & Housekeeping Services |
Management and execution of all internal and external facility maintenance and housekeeping operations. | ||||
| 4 Job Families | HOSFD | Hospitality Food and Beverage Services | Management and execution of all hotel food operations (restaurant, room service, bar, snack bar) as well as non-hotel restaurant operations. | ||||
| 62 Job Models | HOSLM | Hospitality Lodging Services | Management and execution of all hotel front office, guest service, and security operations. | ||||
| 150 Foundational Competencies | HOSSM | Hospitality Sales & Marketing Services | Conceptualization and execution of strategies and activities to increase sales and profits. | ||||
| 45 Functional Competencies | |||||||
| Information Technology v.16 | AGL | Agile Software Development | Methology for incremental software development. | ||||
| 23 Job Families | AS | Application Services | Business analysis, application design, development, integration and delivery and application maintenance and support functions | ||||
| 487 Job Models | ASP | Application Services - Specialized | Business analysis, application design, development, integration and delivery and application maintenance and support function for Customer Relationship Management applications and systems. | ||||
| 150 Foundational Competencies | BANA | Business Analytics | Definition, gathering, analysis and interpretation of data related to business intelligence and performance. Implementation and support of applications, infrastructure and technologies for gathering, analysis of business relevant data as well as forecasting future trends. | ||||
| 661 Functional Competencies | BIGD | Big Data Computing | Design, development and support of applications, very large databases and infrastructure for storing structured and unstructured company data and for use in analyzing business activities, detecting patterns and reporting trends. | ||||
| BU | Business Unit/Customer Support | Internal or external customer service and relationship management, first line of support, desktop technology support and help desk, site support functions | |||||
| CC | Cloud Computing | Web-based service model for delivering and implementing information technology services. | |||||
| CF | Corporate Functions | Traditional corporate functions employed within IT organizations: budgeting, financial and contracts management, audit, compliance, human resources, training & development. | |||||
| DM | Data Management | Data standards and procedures, warehousing, design and development of logical and physical data models and databases, distributed data management, information management functions | |||||
| IM | Infrastructure Management | Design, development and support of technology infrastructure, hardware, software and office systems support and distribution, systems performance management and technology integration functions | |||||
| IT-TT | IT Technology Tools | This job function contains pseudo jobs which enable the inclusion of technology tool competencies in the IT framework data files. Technology Tool competencies are typically not associated with any given job profile. | |||||
| ITIL | ITIL | Implementation and support of processes and practices for managing IT infrastructure, development and operations using the concepts and techniques of Information Technology Infrastructure Library. | |||||
| ITSM | IT Service Management | Development, implementation and management of business aligned IT services. Service Level management. | |||||
| MOBC | Mobile Computing | Design, development and support of mobile applications for a BYOD (Bring Your Own Device) environment that allows access to corporate information through a variety of mobile devices. | |||||
| NS | Network Services | Network architecture and operations, telecommunications infrastructure design and development, network support and services, technology integration, and network capacity planning for voice, data and video communications | |||||
| OP | Computer Operations | Operation of data center production systems and equipment, production scheduling and control, reports distribution, service level support, backup, recovery, capacity and disaster recovery planning functions | |||||
| PM | Program/Project Management | Policies and standards for in-house programs and projects, cross-functional project management support and coordination, and business process support functions | |||||
| SE | IT Security | Physical and electronic protection of data: access control, intrusion detection, virus protection, certification, audit, incident response, security engineering, development and implementation of security policies and procedures | |||||
| SM | Systems Management | Management of technology assets and processes, business systems planning, financial and contracts management, audit, compliance, methods, processes and quality assurance functions | |||||
| SNS | Social Networking Services | Development, implementation and management of online/web service sites, platforms and applications that focus on building and maintaining social networks and social relations among individuals or organizations. | |||||
| SOC | Social Computing | Management, design and development of analytics surrounding the intersection of social behavior and computational systems | |||||
| TD | Technology Development and Architecture | Enterprise architecture, new technology implementation, research and evaluation of emerging technologies, strategic technology planning, consulting, software validation and e-business support functions | |||||
| WEB | Website Content Management Services | Development, implementation and support of website content and web-based services. | |||||
| Insurance Industry v.9 | ACT | Actuarial | Analysis and pricing of financial risks and liabilities. | ||||
| 12 Job Families | AGSS | Agent Service and Support | Manages the relationship between the insurance organization and the agents / agencies (internal or independent) that sell and service the insurance products directly with the clients. | ||||
| 158 Job Models | AN | Annuities | Support of payment and contract activities associated with annuities policies, products and services. | ||||
| 151 Foundational Competencies | CL | Claims Processing | Investigation, assessment and settlement of claims. | ||||
| 187 Functional Competencies | HIM | Healthcare Insurance Management | Specialized healthcare related functions associated with medical insurance providers. | ||||
| IAD | Insurance Administration | Administration of the day-to-day insurance operation: client and policy information, customer service, billing, process management, billing, compliance, etc. | |||||
| ISM | Insurance Sales and Marketing | Marketing and sales of any insurance coverage or related products or services. | |||||
| LC | Loss Control/Risk Engineering | Surveying and analyzing exposures to loss; developing loss prevention programs and recommending coverage conditions. | |||||
| PRD | Product Development | Develops new insurance products, or enhances existing products, in accord with company strategy and to respond to market conditions. | |||||
| PRM | Provider Management | Supports, tracks activities and maintains relationship between insurance carrier and external providers of medical care to claimants. | |||||
| QMC | Quality Management & Compliance | Management and integration of quality management and improvement programs. Compliance with regulatory environment and company practices. | |||||
| UW | Underwriting | Risk analysis and underwriting of insurance products. | |||||
| Manufacturing Industry v.6 | 3DP | 3D Printing (Additive Manufacturing) | Design, development and implementation of 3D Printing (Additive Manufacturing) processes, technologies and facilities. | ||||
| 11 Job Families | ENG | Engineering | Engineering support for manufacturing operations. Technology and systems engineering. | ||||
| 259 Job Models | FAC | Facilities & Plant Management | Management, maintenance and construction of manufacturing facilities, associated infrastructure and manufacturing equipment. | ||||
| 151 Foundational Competencies | OPS | Manufacturing Operations | Day-to-day production and actual manufacturing of products or components. Waste management. | ||||
| 231 Functional Competencies | QM | Quality Management | Implementation, support, and management of practices for assuring that products and processes adhere to specifications and standards. Internal quality audits. | ||||
| MRD | Manufacturing Research & Development | Research, development and testing of products and processes; manufacturing sciences, technology and systems engineering. | |||||
| AMP | Advanced Manufacturing Process | The research and application of advanced technologies and methodologies, such as Intelligent manufacturing, automation, robotics, nanotechnology, to improve manufacturing process and capability. | |||||
| MFGA | Manufacturing Administration | Jobs in non-production areas that in order to keep the manufacturing company running smoothly, including HR, legal, finance, risk management, etc. | |||||
| SAF | Safety and Security | Development, implementation and management of practices to assure safety of the manufacturing facility, staff and its intellectual property. | |||||
| SCM | Supply Chain Management & Logistics | Production planning and expediting; materials management; transportation to and from the plant; shipping, receiving and traffic management. | |||||
| SOU | Sourcing and Procurement | Procurement of raw materials, components and services for manufacturing. | |||||
| Media and Publishing Industry v.1 | MPA | Media & Publishing - Advertising | Advertising jobs across all job families in the Media and Publishing industry. | ||||
| 5 Job Families | MPP | Media & Publishing - Book Publishing | Jobs related to the publication of books. | ||||
| 56 Job Models | MPB | Media & Publishing - Broadcasting | Radio, Television, Digital Broadcasting and related jobs. | ||||
| 79 Foundational Competencies | MPR | Media & Publishing - Print | Jobs related to producing hardcopy paper documents: newspapers, magazines, pamphlets, et al. | ||||
| 65 Functional Competencies | MPWP | Media & Publishing - Web Publishing | Jobs related to the creation and publication of content on the Internet, Intranet and related Online vehicles. | ||||
| Pharmaceutical Industry v.1 | PHMR | Pharmaceutical Medical Relations | Communications of medical and scientific information on benefits and proper use of company's product; medical training, drug safety and public health affairs. | ||||
| 5 Job Families | PHMFG | Pharmaceutical Manufacturing and Operations | Manufacturing and day-to-day production of pharmaceutical and healthcare products. | ||||
| 100 Job Models | PHQUA | Pharmaceutical Quality Management | Implementation, support and management of quality control, assurance and improvement programs Compliance with regulatory environment and company practices. Internal quality audits. | ||||
| 37 Foundational Competencies | PHSMK | Pharmaceutical Sales and Marketing | Wholesale and retail sales and marketing of pharmaceutical and healthcare products. Business development, alliance management, product management and pricing. | ||||
| 77 Functional Competencies | PHSCM | Pharmaceutical Supply Chain Management & Logistics | Logistics, procurement, supply, production planning and materials management; distribution, transportation, shipping, receiving and traffic management. | ||||
| Real Estate Industry v.1 | RESAP | Real Estate Appraisal | Jobs related to the determination of the market value of real property. | ||||
| 6 Job Families | BRF | Real Estate Finance | Jobs related to the financing of real property. | ||||
| 34 Job Models | RESIN | Real Estate Investment | Jobs related to acquiring and investing in properties for the purpose of obtaining a financial return. | ||||
| 82 Foundational Competencies | RESPM | Real Estate Property Management | Jobs associated with the management and maintenance of buildings and other property features. | ||||
| 86 Functional Competencies | RESSM | Real Estate Sales and Marketing | Jobs related to attracting prospective buyers, selling and executing the sales transactions associated with real property. | ||||
| RESTD | Real Estate Development | Jobs that range from the renovation and re-lease of existing buildings to the purchase of raw land and the sale of improved parcels to others. | |||||
| Retail Industry v.4 | RBUY | Retail Buying | Buying merchandise for resale in store, catalog or online | ||||
| 9 Job Families | RDEV | Retail Planning & Development | Research, development and implementation of sales strategies, channels and facilities | ||||
| 111 Job Models | RFLD | Field Service | Customer installation and support, Call center, Repair Services provided at customer location | ||||
| 151 Foundational Competencies | RLP | Loss Prevention | Loss prevention and safety. | ||||
| 118 Functional Competencies | RON | Direct Mail Retailing | Implementation and maintenance of virtual stores and catalogs | ||||
| ROP | Retail Operations & Administration | Day to day administration, infrastructure, and inventory support for retail sales and customer support | |||||
| ROR | Online Retail | Management, implementation, maintenance, and promotion of virtual stores | |||||
| RSCM | Supply Chain Management & Logistics | Production planning and expediting; materials management; transportation to and from the plant; shipping, receiving and traffic management | |||||
| RST | Store Management | Day-to-day operation and management of physical retail stores | |||||
| Software Industry v.4 | THSDIS | Software Distribution | Packaging, licensing, and delivery, of software products. Managing the supply chain that delivers products to the marketplace. | ||||
| 10 Job Families | THSDOC | Software Documentation | Development, publishing, & distribution of software product documentation such as overviews, user guides, installation manuals, implementation guides, online help, technical reference information, product update bulletins, FAQs, & marketing materials. | ||||
| 120 Job Models | THSENG | Software Engineering | Design, development, delivery, and enhancement of software products, systems and platforms. | ||||
| 150 Foundational Competencies | THSFLD | Software Services and Support | On-site and remote customer support for installation and operation of company's software products, systems, and platforms. | ||||
| 264 Functional Competencies | THSMAR | Software Marketing & Public Relations | Conceptualization and execution of strategies and activities to increase sales and profits. | ||||
| THSOPS | Software Operations | Operation of production systems and equipment, production scheduling and control, reports distribution, service level support, backup, recovery, capacity and disaster recovery planning functions. | |||||
| THSPQM | Software Product Quality Management | Quality management, quality assurance, quality control, testing and compliance services for software products, systems and platforms. | |||||
| THSPRD | Software Product Management | Product planning and direction. Sales and marketing planning and support. Product support planning and training. Product assessment, evaluation and metrics. | |||||
| THSSDM | Software Data Management | The development, execution and supervision of plans, policies, programs and practices that manage, deliver and enhance the value of data in software development, delivery, application and services including data analysis, data processing, data administration, etc. | |||||
| THSSEC | Software Security Management | Security management and risk control in software development, delivery and application and strong integration of software security in these processes, including information storage, protection and retrieval, etc. | |||||
| Telecommunications Industry v.2 | HTCAR | Network Architecture and Design Services | Development of enterprise-wide network architecture and high-level design/configuration of network infrastructure components for wireline and wireless products and services | ||||
| 10 Job Families | HTCEN | Network Engineering Services | Design, development, installation, maintenance, optimization, and support of wireline and wireless communications networks and systems. | ||||
| 143 Job Models | HTCOP | Network Operations | Day-to-day operation of installed networks; monitoring networks performance, ensuring network availability and addressing network problems. | ||||
| 151 Foundational Competencies | HTCQA | Telecom Quality Assurance & Compliance | Quality assurance and testing of new and existing telecom products, services, applications and interfaces. Compliance with local, state, government, company and industry regulations. | ||||
| 96 Functional Competencies | HTCRD | Telecom Research and Development | Research, design and development of new technologies and products. Integration of new technologies with existing products. Defining technology strategy, direction and roadmap. | ||||
| HTCSE | Telecom Security | Design, development, implementation and support of telecommunications technologies and processes for securing business operations and assets. | |||||
| HTCADDL | Additional Competencies | Telecommunications specific competencies | |||||
| HTCSU | Network/Customer Support | 24x7 network technical support, troubleshooting and recovery from network problems. Investigation and management of follow-up activities and/or workarounds. | |||||
| Fundamental Framework v.2 | N/A | Fundamental | A compendium of generic, industry-neutral jobs. | ||||
| 1 Job Family | |||||||
| 14 Jobs | |||||||
| 151 Foundational Competencies | |||||||
| 10 Functional Competencies | |||||||
| Total Frameworks = 20 | Total Job Families = 190 | ||||||
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