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1 'AIRPORTS AUTHORITY OF INDIA (AAI)' MINISTRY OF CIVIL AVIATION COMMITTEE ON PUBLIC UNDERTAKINGS (2020-21) FIRST REPORT (SEVENTEENTH LOK SABHA) LOK SABHA SERCRTARIAT NEW DELHI FIRST REPORT COMMITTEE ON PUBLIC UNDERTAKINGS (2020-21) (SEVENTEENTH LOK SABHA) AIRPORTS AUTHORITY OF INDIA MINISTRY OF CIVIL AVIATION Presented to Lok Sabha on 29.01.2021 Laid in Rajya Sabha on 29.01.2021 LOK SABHA SECRETARIAT NEW DELHI January, 2021/ Magha, 1942 (Saka ) ii CONTENTS Page (i) COMPOSITION OF THE COMMITTEE (2020-21) (vi) (ii) COMPOSITION OF THE COMMITTEE (2019-20) (vii) (iii) INTRODUCTION (viii) (iv) ACRONYMS (ix) REPORT PART-I Chapter-I Introduction (i) Brief history of Indian Aviation 1 (ii) Airport Authority of India 1 (iii) Board of Directors 2 (iv) Organization structure 3 (v) Agencies operating at airports 3 (vi) Memorandum of Understanding 4 Chapter-II Physical Performance of AAI 5 (i) Airports managed by AAI 5 (ii) Volume of Air Traffic at Airports 6 (iii) Future Growth in Air Traffic 7 (iv) Cargo growth 9 (v) Creation of Civil Aviation infrastructure 10 (vi) Runway expansion project at Udaipur Airport 11 Chapter-III Financial Performance 12 (i) Revenue from Aeronautical and Non-Aeronautical Services 12 and Other Sources (ii) Profit and Loss Account 13 (iii) Joint Ventures – DIAL and MIAL 17 (iv) Measures taken to improve the functions and profitability 26 Chapter-IV Organisational Matters 28 (i) Granting of Navratna Status to AAI 28 (ii) Human Resource Management 31 (iii) Pilots training facilities 33 (iv) ATC Training facilities 34 (v) SWOT Analysis 35 Chapter-V Development of Airports – PPP Model 36 Chapter-VI Regional Connectivity Scheme(RCS) – UDAN 41 iii Chapter-VII Operational Matters 45 (i) Aviation Safety and Security Measures 45 (ii) Sustainable Aviation Fuel 47 (iii) Passengers Services 49 (iv) Digiyatra – Biometric Boarding System 51 (v) Preferential treatment in take-off and landing 51 (vi) APP based Cab Service and need for proper signages at pick- 52 up points (vii) Single Use Plastic Free Airports 52 (viii) Solid Waste Management System 52 (ix) Ratings on Airport Service Quality (ASQ) and Customer 53 Service Chapter-VIII Other issues 54 (i) Krishi Udaan Scheme 54 (ii) Airport Advisory Committee(AAC) 54 (iii) Protocol Services 57 (iv) Coding of Airport Names 58 (v) Research and Development (R&D) Activities in AAI 59 (vi) Status of C&AG Audit Paras 59 iv
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